Solved

Gmail cannot Fetch mail

Posted on 2014-04-04
2
367 Views
Last Modified: 2014-11-12
One of my clients is using hosted exchange and does not like OWA he has been using Gmail to pop his email.

There is an error we are getting Pop3 cannot Fetch Mail.

While in settings we saved his email settings and password he receives a few emails and it will not fetch anymore.

I have sent multiple tests but will not be received until we re-signed in through settings

Any idea why this would be occurring?
0
Comment
Question by:TechGuy_007
2 Comments
 
LVL 53

Expert Comment

by:strung
ID: 39979131
No idea, but why not switch over the Gmail account to IMAP from POP?
0
 
LVL 52

Accepted Solution

by:
Scott Fell,  EE MVE earned 500 total points
ID: 39979344
I would do just the opposite.  I love gmail, but hate the interface!

Are YOU 100% positive the email is not actually buried someplace in a tag or a tab like promotions, updates, forums, some_custom_tab.  Or not in spam.

Did you visually look with him on the gmail interface and watch him search for mail, in spam, in trash?

Does he have multiple devices like a cell phone, ipad, computer at home, computer at work, outlook/macmail client that is also checking his mail perhaps via pop and is removing the email?

Beyond that, is there an alternate port he can use?

Which options did he choose?

gmail
I know this all sounds very basic, but it is the best place to start and eliminate.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Whether you’re looking to gather data for research or gather feedback on an idea, being able to build and distribute your own online survey is not only cost-effective, but allows you to reach a larger audience and receive results in real-time. Googl…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial will demonstrate how to use comments in Google Docs. You will learn how to create, edit, and delete a comment.
This Micro Tutorial will demonstrate how to analyze your website's back links using a network graph powered by a fusion table.

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question