Custom Windows 7 Machine not able to install specific software
Posted on 2014-04-04
I seem to have run into a very peculiar issue. I built a Windows 7 machine, and it is not allowing me to install specific software on the machine.
Operating System: Windows 7 Enterprise 64-bit SP1
CPU: Intel Core i7 4770 @ 3.40GHz
RAM: 32Gb DDR3 @ 800MHz (11-11-11-28)
Motherboard: ASUSTeK MAXIMUS VI EXTREME
Graphics: 2x PNY NVIDIA GeForce GTX 770's
Storage: 4Tb Seagate HDD
750Gb Samsung SSD 840 EVO
The first encounter of a piece of software that we were having trouble with happened to be the NetAgent for Kaspersky. At first we thought maybe it was just a Kaspersky thing, and checked their forums, but after reading up on possible bits of software to install, we tried installing other bits of software, but the installers just wont work. After reading on the forums of ASUS (I tried installing the ASUS suite that checks if all drivers are up to date, and that was not installing either) a lot of people are saying it's the UEFI compatibility with Windows 7. It appears that any software that tries to access the lower level will not work.
Others are stating that they have ran into this same issue, and the "only" fix is to apply Windows 8/8.1.
I know this summary is rather vague, but I was hoping I could throw this up here for the time being, and if you have any questions, or would like more information, please just let me know. I can gather any additional bits of info that you want, I just really don't know where to start. I have tried the very basic troubleshooting steps (system restore, malware scans, windows updates, etc.) to no avail.
Thank you ahead of time for your patience and understanding. Again, any and all recommendations/suggestions/advice is greatly appreciated.