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can't get properties dialog to open on MMC items

Posted on 2014-04-04
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Last Modified: 2014-04-10
I was uninstalling some programs on a Server 2003 machine - and for some reason after uninstalling them, I can no longer open a properties dialog when in event viewer or IIS manager - when I right click on an event and choose properties nothing happens, same with double clicking, nothing.  Same with IIS - if I right click and choose properties on an item, nothing happens.  I've run sfc /scannow and that didn't fix the issue.  Any suggestions?
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Question by:dhas
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Expert Comment

by:Kent Dyer
ID: 39979638
Silly question..  What happens when you try to boot the server/computer into safe mode?  If that is not an option, maybe try on your server during a maintenance window to close any unneeded tasks, then try to get in to IIS or MMC...  Remembering back to the days of using IIS, there is a locally installed web app where you can control some of the properties of IIS using a web page..

Some tools to help you..
Process Explorer - see what is running
AutoRuns - see what is in startup
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Accepted Solution

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dhas earned 0 total points
ID: 39980064
Thanks for your suggestions - I finally found a solution here http://windowsitpro.com/windows/q-windows-server-2003-mmc-snap-and-windows-2000-mmc-snap-cannot-view-properties-objects  - the ole32.dll library wasn't properly registered - after registering it, I could open the properties dialog in MMC - thanks.
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Author Closing Comment

by:dhas
ID: 39991107
registering the dll fixed my problem.
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