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Error (20506) Virtual Machine Manager cannot complete the Windows Remote Management (WinRM) request on the computer hypervhostname.domain.com.

Posted on 2014-04-05
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Last Modified: 2016-05-17
Hi,

I'm getting below error while checking status of host from SCVMM console.

Error (20506) Virtual Machine Manager cannot complete the Windows Remote Management (WinRM) request on the computer hypervhostname.domain.com.


I have check the winRM SCVMM agent on host they are working fine.

From the SCVMM I'm getting msg host not responding..
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Question by:Pradeep Dubey
19 Comments
 
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Expert Comment

by:James Haywood
ID: 40010385
What version of hyper-v and scvmm?
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Expert Comment

by:Mahesh
ID: 40010645
You can try workarounds in below article

http://support.microsoft.com/kb/2742246

However I fill that restarting VMM services on SCVMM server and VMM Agent service on Hyper-V host should resolve your problem

Mahesh.
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Author Comment

by:Pradeep Dubey
ID: 40012036
hyper-V is having 2012 R2 core datacenter version with GUI and SCVMM is 2012 r2. all host and SCVMM is in domain and there is no domain policy applied to the host and SCVMM ( we created another OU for these machines and no policy set on this OU).

Firewall also allowed all incoming pkts.

WinRM and WMI working fine (checked using the commands as well)

Rebooted all host servers and SCVMM with no luck..



Mahesh,

I already tried these things with no luck. :-(
0
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Expert Comment

by:James Haywood
ID: 40012062
I had the same problem but it ended up being related to a GPO that was enabling WinRM.

Has this error just occurred or has anything else happened?
Can you carry out any task against a host?
Is DNS and time OK?
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Author Comment

by:Pradeep Dubey
ID: 40012103
Can you tell me which GPO you are talking about.. coz as per wintel team there is no GPO applied to this OU ( I personally checked on server)

It was working fine but after applying some GPO we got issue in live migration so moved all host and SCVMM app and DBS server to this OU where no default policy applied, live migration issue fixed but this host not responding issue starts.

DNS / date / time is OK on all servers.
1
 
LVL 17

Expert Comment

by:James Haywood
ID: 40013332
Policies\Administrative Templates\Windows Components\Windows Remote Management (WinRM)\WinRM Service\

Allow Remote Server management through WinRM - Enabled
Allow automatic configuration of listeners - Enabled

Once I removed the GPO, did a gpupdate /force and rebooted everything was fine.
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Author Comment

by:Pradeep Dubey
ID: 40014156
I tried with these settings with no luck.

Also I got the below warning multiple time in a day.
The Virtual Machine Manager management server could not copy a required Hyper-V authorization file to CLUSTER-NAME.domain.com
1
 
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Expert Comment

by:James Haywood
ID: 40014180
Are both the VMM computer-account and the SCVMM service account members of the administrators group on the Hyper-V servers?
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Author Comment

by:Pradeep Dubey
ID: 40014751
Yes they are
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Accepted Solution

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Pradeep Dubey earned 0 total points
ID: 40049577
No resolution yet...
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LVL 17

Expert Comment

by:James Haywood
ID: 40049675
Can you remove the host from VMM and then re-add? That should reset the authorisation file.
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Author Comment

by:Pradeep Dubey
ID: 40050344
Best way to re-add host from the SCVMM? Its live and production environment so I cant take risk.
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Expert Comment

by:James Haywood
ID: 40050629
Depending on your setup you could move the VMs off the host using the Failover Cluster manager. Then remove and re-add.
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Author Comment

by:Pradeep Dubey
ID: 40077355
Re-add is not possible into my organisation.
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Expert Comment

by:Ayman-se
ID: 41559774
i hope my question will be helpfull
you should to check the user what you used when start the connection between the VMM and Hosts you changed the password.
thanks.
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Author Closing Comment

by:Pradeep Dubey
ID: 41598827
not yet resolved. :-(
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