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sglee

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Configuring Symantec End Point Protection

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Hi,
  I have experienced a multiple issues after I installed Symantec Endpoint Protection on workstations and servers. To name a few problems ...
 (1) Workstations can't access the server
 (2) Accessing files on the server being extremely slow
 (3) Workstations can't connect to other workstations using Remote Desktop Connections
 (4) Creating problems in Exchange Servers and other 3rd party programs in Servers.

  So before I go any further with the deployment of this software, I wanted to know how to configure settings so that users are protected from ONLY TWO THINGS:

  (1) Malware and Spyware attacks when surfing the Internet,
  (2) When they open email attachments (that they should not have attempted to open).

  The screenshot is the main menu after default installation.
  I would appreciate it your comments.
  I don't want to see either me or users constantly having to allow ports or certain programs to run.
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Tony Giangreco
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I note this is sep for small business
Is this managed from the on-premises of cloud based manager ?

I have found similar initial problems with the cloud based default policy
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sglee

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Yes it is for small business and I chose "UnManaged Installation", so I don't think it is "cloud" based either.
Having said that, whatever policy it may have, they should be all default policy.
When I initially called Symantec Tech Support when I had a problem - a long delay in accessing shared folders, users not being able to connect to Internal terminal server ... etc, they had me to to Add/Remove program and remove "Network Protection" option. This took care of a lot of problems.
I could call Symantec about this issue, but the reason I posted this quiestion on EE board is to hear other common practices in configuring End Point Protection.
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