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windows7 sql server installation error

Posted on 2014-04-05
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Last Modified: 2014-04-22
I am getting installation error from cd for neat-scanner
windows7, may be a sql server error

C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\install.log
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'SQL Server Compact 3.5 SP2', phase BuildList
Reading value 'DesktopRuntimeVersion' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\ENU'
Read string value '3.5.5386.0'
Setting value '3.5.5386.0 {string}' for property 'ENU_INST'
Reading value 'System.Data.SqlServerCe.dll_ENU_x86' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\GAC'
Read string value 'System.Data.SqlServerCe.dll'
Setting value 'System.Data.SqlServerCe.dll {string}' for property 'ENU_INST_GAC'
Reading value 'DesktopRuntimeVersion_x64' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\ENU'
Unable to read registry value
Not setting value for property 'ENU_INST_64'
Reading value 'System.Data.SqlServerCe.dll_ENU_x64' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\GAC'
Unable to read registry value
Not setting value for property 'ENU_INST_GAC_64'
The following properties have been set for package 'SQL Server Compact 3.5 SP2':
Property: [ENU_INST] = 3.5.5386.0 {string}
Property: [ENU_INST_GAC] = System.Data.SqlServerCe.dll {string}
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi'
Result of running operator 'ValueGreaterThanEqualTo' on property 'ENU_INST' and value '3.5.8080.0': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi' is 'Install'
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi'
Result of running operator 'ValueNotEqualTo' on property 'ENU_INST' and value '3.5.8080.0': true
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi' is 'Bypass'
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Skipping ByPassIf because Property 'ENU_INST_64' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi' is 'Install'
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Skipping ByPassIf because Property 'ENU_INST_64' was not defined
Result of running operator 'ValueExists' on property 'ENU_INST_GAC_64': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi' is 'Install'
'SQL Server Compact 3.5 SP2' RunCheck result: Install Needed
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
EULA for components 'SQL Server Compact 3.5 SP2' was accepted.
Copying files to temporary directory "C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\"
Copying from 'D:\Setup\SQL Server Compact Edition\SSCERuntime-ENU-x64.msi' to 'C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU-x64.msi'
Verifying file integrity of C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU-x64.msi
WinVerifyTrust returned 0
File trusted
Copying from 'D:\Setup\SQL Server Compact Edition\SSCERuntime-ENU.msi' to 'C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU.msi'
Verifying file integrity of C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU.msi
WinVerifyTrust returned 0
File trusted
Running checks for package 'SQL Server Compact 3.5 SP2', phase BeforePackage
Reading value 'DesktopRuntimeVersion' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\ENU'
Read string value '3.5.5386.0'
Setting value '3.5.5386.0 {string}' for property 'ENU_INST'
Reading value 'System.Data.SqlServerCe.dll_ENU_x86' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\GAC'
Read string value 'System.Data.SqlServerCe.dll'
Setting value 'System.Data.SqlServerCe.dll {string}' for property 'ENU_INST_GAC'
Reading value 'DesktopRuntimeVersion_x64' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\ENU'
Unable to read registry value
Not setting value for property 'ENU_INST_64'
Reading value 'System.Data.SqlServerCe.dll_ENU_x64' of registry key 'HKLM\SOFTWARE\Microsoft\Microsoft SQL Server Compact Edition\v3.5\GAC'
Unable to read registry value
Not setting value for property 'ENU_INST_GAC_64'
The following properties have been set for package 'SQL Server Compact 3.5 SP2':
Property: [ENU_INST] = 3.5.5386.0 {string}
Property: [ENU_INST_GAC] = System.Data.SqlServerCe.dll {string}
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi'
Result of running operator 'ValueGreaterThanEqualTo' on property 'ENU_INST' and value '3.5.8080.0': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU.msi' is 'Install'
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Skipping ByPassIf because Property 'ENU_INST_64' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi' is 'Install'
Running checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Skipping ByPassIf because Property 'ENU_INST_64' was not defined
Result of running operator 'ValueExists' on property 'ENU_INST_GAC_64': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'SQL Server Compact Edition\SSCERuntime-ENU-x64.msi' is 'Install'
'SQL Server Compact 3.5 SP2' RunCheck result: Install Needed
Verifying file integrity of C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU.msi
WinVerifyTrust returned 0
File trusted
Installing using command 'C:\Windows\SysWOW64\msiexec.exe' and parameters ' -I "C:\Users\Acer\AppData\Local\Temp\VSD523F.tmp\SQL Server Compact Edition\SSCERuntime-ENU.msi" -q '
Will attempt to elevate process.
Process exited with code 1603
Status of package 'SQL Server Compact 3.5 SP2' after install is 'InstallFailed'

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installation error from cd for neat-scanner
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Question by:rgb192
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Expert Comment

by:CodnameBlack
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Are you trying to install Visual Studio LightSwitch as part of the same install?
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Assisted Solution

by:CodnameBlack
CodnameBlack earned 100 total points
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Also, I would follow these instructions.  Looks like you will need to download SQL first.

http://neatreceipts.custhelp.com/app/answers/detail/a_id/299/~/an-error-occurred-while-installing-system-components-for-neat
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Author Comment

by:rgb192
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Are you trying to install Visual Studio LightSwitch as part of the same install?
I am not sure, I am installing from neat.com cd


http://neatreceipts.custhelp.com/app/answers/detail/a_id/299/~/an-error-occurred-while-installing-system-components-for-neat

after instaling sql 32,64
I still get same error
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Expert Comment

by:CodnameBlack
Comment Utility
Did you follow the instructions in the link?
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Assisted Solution

by:arnold
arnold earned 400 total points
Comment Utility
Are you running the install as admin (run as administrator) versus running it with an account that is administrative and you have UAC on. Right click the exe and choose run as administrator

The last few lines in the log suggest the failure is due to a failure to elevate. Rights.
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Author Comment

by:rgb192
Comment Utility
I ran as admin

Maybe error is sql server creates a new user
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LVL 76

Assisted Solution

by:arnold
arnold earned 400 total points
Comment Utility
I anderstand that you are running with an administrative user, when starting the install, did you use the right-click and run as administrator option?
One option to try is to disable UAC for the running of the install to remove it from the stage.
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Author Comment

by:rgb192
Comment Utility
yes I right click 'run as administrator'
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by:arnold
arnold earned 400 total points
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Not clear whether the install maintains elevated rights throughout such that at one point an attempt to elevate fails according to the log.
The issue might not be the UAC or the installer, it might be something else I.e. An anti-virus types of application.
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Author Comment

by:rgb192
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yes there is anti virus

norton security suite
21.2.0.38

does not allow turn off


Yes even the neat software suggested turning off anti virus

but i never know how to turn off
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Accepted Solution

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arnold earned 400 total points
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You may have to go through the services.msc interface to stop it.  There should be a way to exempt or disable real-time protection for a period of time needed to complete the install.

I think within the interface, it should have an option to suspend, though I do not have this product nor used to know for certain.
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Author Closing Comment

by:rgb192
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I have a version of neat that is 6 months old.

I think the answer is to disable anti virus software.

This would be difficult so I will settle on a 6 month old version.

Thanks.
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