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Excel 2010 Add-In tab missing

Posted on 2014-04-06
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Last Modified: 2014-04-08
Dear Experts,

I have this file that my user is not able to properly use.
When I open it on my computer, it functions fine, but on his, he is missing Add-In tab to be able to choose certain properties.
I have looked at his settings in Option-> Add-Ins, Trust Center-> Add-Ins, and any other places I can think of, including customize tabs.  Add-In tab is enabled, but still not visible.
He did not have an issue until he started to work with this file, I am attaching it in hopes that this gives a clue.  password is 600Summer.
Please advise.
Model---State-Farm-v1.xlsm
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Comment
Question by:yballan
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9 Comments
 
LVL 28

Expert Comment

by:MacroShadow
ID: 39981480
If the "Disable all Application Add-ins (may impair functionality)" setting is set to false, I have no idea.

btw, on my computer the add-in tab displays correctly.
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Author Comment

by:yballan
ID: 39981690
I know, it displays on mine as well.
We reinstalled Excel, too.  What else can we do?
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LVL 28

Expert Comment

by:MacroShadow
ID: 39981694
Uninstall any other addins.
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Author Comment

by:yballan
ID: 39981897
I only know to disable add-ins, could you tell me how I can completely uninstall add-ins?
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Author Comment

by:yballan
ID: 39981937
Dear Experts,

Now I realized that if I go to view Macros and run BuildMenu, Add-In tab shows up, but I am getting compiler error, "Compile error in hidden module, frmSECURITY.  This error commonly occurs when code is incompatible with the version, platform, or architechture of this application."  This Excel is a clean copy, just installed.  I do not get this error on my computer.  How can I debug this?  I ran in Safe mode, but it still does the same thing.
Please help.
0
 
LVL 28

Expert Comment

by:MacroShadow
ID: 39982202
Ok, so the original issue is solved.

My guess would be that the problematic computer is running 64 bit and in the module frmSECURITY you have some code that isn't compatible with 64 bit (the reason it's considered a hidden module is because the VBA project is password protected).
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Author Comment

by:yballan
ID: 39982770
Dear MacroShadow,

Thank you, That makes a lot of sense, but is there a remedy?
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LVL 28

Accepted Solution

by:
MacroShadow earned 2000 total points
ID: 39982828
Find alternatives to the non-compatible code.
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Author Closing Comment

by:yballan
ID: 39986265
Thank you, I hope I can get the password for the code.
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