sbs 2011 service pack 1 completion issue
Posted on 2014-04-06
I'm unable to install Service Pack 1 on a SBS2011 server that was migrated from SBS2003.
It began running extremely slowly after running Windows Update manually. WSUS was not functioning, so I manually ran Windows Update. The server hung on kb976932, so I restarted after checking for system/disk activity.
I then downloaded the Service Pack manually and attempted an install by running the executable as an Administrator.
The process ran last night from 5:18pm to 8:34am this morning when I selected the cancel option, realizing cancel would only take effect after the current process finished. The system remained in the 'cancelling' state for 4 hours. spinstall, TrustedInstaller and windows6.1-KB976932-X64 showed very little system activity, so I manually terminated them and restarted the server.
I disconnected the UPS connection to the server as recommended in the Deployment Guide. I also ran a 'checkdsk' and 'sfc /scannow' for verification (both clean) and SEP 12 services were disabled before beginning the installation again.
This time, the installation appears to be running and I see system activity from TrustedInstaller and disk activity (visually), but when I run Resource Monitor to monitor the activity from the processes, it hangs, which it didn't do previously.
I've looked in C:\Windows\WindowsUpdate.log (nothing appears related to the SP1 update) and C:\Windows\Logs\CBS\CBS.log which is difficult to decipher. CBS.log was only updating for the first 30 minutes of the installation, although there is activity from the system and disks.
The system seems to be running faster after the last reboot, but I'm afraid it will begin to slow down again as it did prevously, which will also impact the SP1 installation.
Without Resource Monitor, I'm unable to tell if SP1 is actually installing this time. Are there any other processes or logs I can monitor?
Any advice would be greatly appreciated!