Solved

Fail download emails.

Posted on 2014-04-07
2
194 Views
Last Modified: 2014-04-09
Hi,

I have a consultant sitting in my office, using Mac laptop and have gmail /icloud account configured on his apple mail account. He is currently sitting in my network and  wants to be able to connect to our network printer and use (receive and send) his email as per normal.

When he is in my network, it seems he can't download his emails.

I have set up my exchange 2010 to allow relay to external domain but it seems not liking it either.

I go to Server configuration > Hub Transport > receive connector > create new connector. Nothing checked under authentication and permission groups.

Any suggestion?
0
Comment
Question by:c00kie88
2 Comments
 
LVL 15

Accepted Solution

by:
Perarduaadastra earned 500 total points
ID: 39982487
Are there restrictions in place for email connections other than those for your Exchange server? Many workplaces don't allow POP3 email or webmail as well as Exchange because they can't control or secure it as effectively.

I'd turn off relaying to an external domain, as I don't think it's relevant to the problem and it has its own risks.

If the consultant can send and receive his email on his smartphone (assuming he has one) using the mobile phone network and not your WLAN, then the problem is at your end. Check your firewall settings to see if webmail and/or POP3 connections are blocked.
0
 

Author Comment

by:c00kie88
ID: 39988394
hi there,

silly me.. it's the firewall. I have added rule for port 587, 465 and 993 and all good now.

Thank you
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question