[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Fail download emails.

Posted on 2014-04-07
2
Medium Priority
?
200 Views
Last Modified: 2014-04-09
Hi,

I have a consultant sitting in my office, using Mac laptop and have gmail /icloud account configured on his apple mail account. He is currently sitting in my network and  wants to be able to connect to our network printer and use (receive and send) his email as per normal.

When he is in my network, it seems he can't download his emails.

I have set up my exchange 2010 to allow relay to external domain but it seems not liking it either.

I go to Server configuration > Hub Transport > receive connector > create new connector. Nothing checked under authentication and permission groups.

Any suggestion?
0
Comment
Question by:c00kie88
2 Comments
 
LVL 15

Accepted Solution

by:
Perarduaadastra earned 1500 total points
ID: 39982487
Are there restrictions in place for email connections other than those for your Exchange server? Many workplaces don't allow POP3 email or webmail as well as Exchange because they can't control or secure it as effectively.

I'd turn off relaying to an external domain, as I don't think it's relevant to the problem and it has its own risks.

If the consultant can send and receive his email on his smartphone (assuming he has one) using the mobile phone network and not your WLAN, then the problem is at your end. Check your firewall settings to see if webmail and/or POP3 connections are blocked.
0
 

Author Comment

by:c00kie88
ID: 39988394
hi there,

silly me.. it's the firewall. I have added rule for port 587, 465 and 993 and all good now.

Thank you
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question