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Fail download emails.

Posted on 2014-04-07
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Last Modified: 2014-04-09
Hi,

I have a consultant sitting in my office, using Mac laptop and have gmail /icloud account configured on his apple mail account. He is currently sitting in my network and  wants to be able to connect to our network printer and use (receive and send) his email as per normal.

When he is in my network, it seems he can't download his emails.

I have set up my exchange 2010 to allow relay to external domain but it seems not liking it either.

I go to Server configuration > Hub Transport > receive connector > create new connector. Nothing checked under authentication and permission groups.

Any suggestion?
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Question by:c00kie88
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Perarduaadastra earned 500 total points
ID: 39982487
Are there restrictions in place for email connections other than those for your Exchange server? Many workplaces don't allow POP3 email or webmail as well as Exchange because they can't control or secure it as effectively.

I'd turn off relaying to an external domain, as I don't think it's relevant to the problem and it has its own risks.

If the consultant can send and receive his email on his smartphone (assuming he has one) using the mobile phone network and not your WLAN, then the problem is at your end. Check your firewall settings to see if webmail and/or POP3 connections are blocked.
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by:c00kie88
ID: 39988394
hi there,

silly me.. it's the firewall. I have added rule for port 587, 465 and 993 and all good now.

Thank you
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