Solved

iPad - Exchange 2010, no calendar

Posted on 2014-04-07
6
431 Views
Last Modified: 2014-04-13
I have a problem with an iPad and ActiveSync. Everything works except the calendar does not sync – it’s empty

So I have checked that the calendar is enabled under mail, settings and in under calendar, all calendars are enabled.

I have removed and recreated the account – no joy
I have tested the account on another iPad, and that works fine
I have wiped the iPad and set it up as a new device, still no calendar items
I have removed the account, and then removed the mobile device under Exchange. Recreated the account, and checked the device is showing OK in Exchange

I have created a temp calendar and moved everything from the normal calendar to the temp. the iPad can see the temp calendar and all its contents, but when I move it back, still the normal calendar is empty

Any ideas?

Thanks
Jim
0
Comment
Question by:jimxox
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 45

Expert Comment

by:Jackie Man
ID: 39984862
Which version of iPad and iOS version?
0
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 39986648
Are you using IOS7? If so, this appears to be a bug.

Try this:
 
1. Settings -> Mail -> Exchange Account -> Turn off calender. This deletes all your calender synced events.
2. Go to the Account -> Press Done.
3. Enable the Calender again and restart your device.
0
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 39986785
Also, check out this Apple Support Thread, there are loads of tips here for this specific issue:
https://discussions.apple.com/thread/5319467?start=0&tstart=0
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Accepted Solution

by:
jimxox earned 0 total points
ID: 39986945
iPad issue resolved!

I believe it was corrupt items in the mailbox

Moved contents of mailbox to PST
Created a second Exchange DB, and move mailbox, telling it to drop any corrupt items (it found 2)
And hey presto, the calendar kicks in to life!

Have moved contents from PST to mailbox, and currently moving mailbox to primary DB.

Thanks for the responses though!
0
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 39986953
So it was mailbox corruption?

Running a mailbox repair would have accomplished the same thing.

New-MailboxRepairRequest -Database "Mailbox Database 91234567890" -CorruptionType SearchFolder, AggregateCounts, ProvisionedFolder, FolderView

The above command runs the repair for the whole database, the one below is just for a single mailbox.

New-MailboxRepairRequest -Mailbox bart@example.com -CorruptionType SearchFolder, AggregateCounts, ProvisionedFolder, FolderView

Open in new window

0
 

Author Closing Comment

by:jimxox
ID: 39997136
found a fix!
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Learn about the eCommerce marketing trends for the year ahead.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question