Optical drive not recognised
Posted on 2014-04-07
Please could somebody help? - The CD/DVD drive on my Toshiba laptop is no longer recognised in 'my computer' or in device manager. My current operating system is Windows XP, but I would like to upgrade to Windows 7 once I have the drive working again.
The drive tries to fire up when I turn the computer on, and there is the orange light when I open the drive, but it just cannot read any disks. I have tried all of the fixes that microsoft suggest including the regedit option and looked to remove the upper/lower filters, but these didn't exist.