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Moving Outlook Data files from PC to PC

Hello Gurus

I have a PC that has windows 8 Enterprise on it.
I also have Office 2013 on it.
I have installed Gmail account that is IMAP and the ost file is around 12GB.
Everything seemed fine till the day the CEO wanted to change his laptop.
Since then It has been a nightmare moving his Outlook account from the Old laptop to the new one... No matter what I try or do It simply won' accept the new file.
I even tried a post whereby I have to export registry keys..and import them ...
Not working...

Please help me.
1 Solution
Sikhumbuzo NtsadaSenior IT TechnicianCommented:
What do you mean "it won't accept a new file"?

Have you copied the PST to User/Username/documents/outlook files?
ammounpierreAuthor Commented:
in IMAP it is not  PST it is an OST. And Yes I copied it but it won't accept it. It will give an error
Sikhumbuzo NtsadaSenior IT TechnicianCommented:
Make a copy of the file and take ownership, then try again.
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ammounpierreAuthor Commented:
"Make a copy of the file and take ownership, then try again. "

Did that already. Didn't work.
Sudeep SharmaTechnical DesignerCommented:
Copy pasting the OST would not work. You would need to make the PST out of that OST file and import the PST to the new Laptop.

Please let us know if you would need help on that.

ammounpierreAuthor Commented:

But then I would not have anymore IMAP !!!

Since its an IMAP account, all the mails already reside on the server. Simply configure the new pc with the IMAP settings and let it download the mails from the server.
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