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Mapped drive missing and User Configuration in gpo not applied after reboot

Posted on 2014-04-07
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Last Modified: 2014-07-29
We have Windows 7 clients in a Windows 2008 R2 domain.
Window 7 clients are joined to the domain and everything works fine. Log on times are very quick. Users get their Home folder (H:) from ADU&C and folder redirection of the Documents works.. UNTIL.. the client is rebooted.
Then their H: drive disappears and User Configurations in group policy stop working. Only Computer Configuration settings still apply.
* Loopback processing is enabled.
 
We have to un-join the client from AD.. delete the client's computer account within AD and rejoin it again. Then Group policy, folder redirection, etc start working again.

Any help would be greatly appreciated.

Mat
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Question by:matedwards
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39983558
do you see any error under event viewer?
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Expert Comment

by:tmoore1962
ID: 39983717
Check networking is the domain network listed as public when this occurs??  Try this Remove the domain and reboot, after reboot, run netsh int ip reset c:\resetlog.txt and netsh winsock reset catalog, reboot system.  Rejoin domain.
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Author Comment

by:matedwards
ID: 39985917
Thanks tmoore1962

Ran both commands and got an 'ok' from both.. reboot, rejoined and problem persists.
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Author Comment

by:matedwards
ID: 39985948
Thanks justin..

I get an Even 502 folder redirection Error 'Specified path is invalid'.. i assume because there is no H: drive to folder redirect to..
Before that is a Event 6006 Warning 'The winlogon notification subscriber <Profiles> took 257 second(s) to handle the notification event (Logon)'

Anything I should be looking for.?

many thanks
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39985961
so H: drives contain users' profile?
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Author Comment

by:matedwards
ID: 39986195
Actually, no.. profiles are local.. only the users Documents are redirected to the H: home folder on the network share..
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Expert Comment

by:Justin Yeung
ID: 39986378
does user has owner permission on the redirected folders?
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Author Comment

by:matedwards
ID: 39987459
Yep... System creates the folder (when the user is created in ADU&C).. but the user has Full control..
share permissions are Everyone - full control

And when the H: drive is mapped the user has full control until the next reboot.. when it disappears..
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39988642
so the H drive is set via user AD profile but not via script or GPO.

can you check your AD site and services, and see if subnets are configured for sites?
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Author Comment

by:matedwards
ID: 39988852
Yep.. the H: drive is set to a network share in the Profiles tab in ADU&C..

AD sites and services has our four sites showing.. with correct ip/subnetmasks.. and all domain controllers (plus DFS servers)  in each site correctly listed.. what should I be looking for..?

many thanks again

Mat
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39988868
go to one of you problem machine and do a %echo% logonserver

also enable logging on that machine

http://technet.microsoft.com/en-us/library/cc775423(v=ws.10).aspx

then run a gpupdate /force and see what's the error.
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Accepted Solution

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matedwards earned 0 total points
ID: 40053763
Apologies but the problem still persists.. thank you for all your help but I will close the question for now.
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Author Closing Comment

by:matedwards
ID: 40064008
question unresolved
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Author Comment

by:matedwards
ID: 40226270
We had to wipe and rebuild the Windows 2008 R2 file server that contained the users Home folders. It had crashed and the system drive was unrecoverable. We even gave the server a completely different name and removed any reference to it in AD, DNS and DFS. The problem, listed above, now seems to have disappeared..!
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