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MS Lync 2013

Posted on 2014-04-07
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Hi Peeps,

not sure if anyone can help. we have a client who has lync 2013 working on their environment. Edge works fine too. when external the service works, when internal with NLS and all that it works fine too. internal staff can communicate to mobile staff etc.. and vice versa.

Issue is client is piloting BYOD. they have device which can access the network. (Don't ask). they are not domain joined but have x services without issue. problem is when they are on LAN. the Lync session does not work. guessing its trying to access the Lync edge as it does not know its within the network rather then communicating with Lync front end.

Can anyone advise how to  best work around this please? other then joining machines to Domain which is not something the client wants.

AJ
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Question by:Ancients
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Expert Comment

by:Jakob Digranes
ID: 39985064
Most likely the problem is that the Lync Front End server have an internal certificate where the trusted root isn't present in non-domain joined devices.
Either enroll root certificate to BYOD devices, or buy a 3rd party certificate - like one from DigiCert and install in Front End server
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by:Ancients
ID: 39985107
Im not good with Certs. very rusty

on the internal server. I can use a public cert? rather then the internal CA created one?

any references you can point me too?

also if I wanted to enrol root certificate on BYOD device, any reference I can look at.
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Jakob Digranes earned 2000 total points
ID: 39985203
Regards installing root certificate, it varies in what devices you have.
For PCs you might use web enrollment, if that is installed with certificate server.
or manually (http://blogs.technet.com/b/sbs/archive/2007/04/10/installing-a-self-signed-certificate-as-a-trusted-root-ca-in-windows-vista.aspx)

For a public certificate - just start certificate wizard in Lync Front end and choose offline rather than online request. Same process as with Edge
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by:Ancients
ID: 39986067
Thank you!
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