Solved

recive mail from yahoo

Posted on 2014-04-08
6
182 Views
Last Modified: 2014-05-04
Hi all

Have a customer who has had his e-mail hacked done virus scan full viruses
he is having problems receiving mail he can send mail

any help would be great
0
Comment
Question by:davy999
  • 4
  • 2
6 Comments
 
LVL 6

Author Comment

by:davy999
ID: 39985294
also i cant receive mail when logged on from another computer using his e-mail
0
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 39985304
ok a few questions before we get started

1. What mail application is he using to try and get his yahoo mail (outlook express, outlook 2010, outlook 2013, thunderbird, just the website)

2. Sending works from the application but cannot receive?

3. You cannot receive from another machine? are you using the same application?

4. What settings are you using to connect to the yahoo account (the userid is not needed just the pop/smtp settings etc)
0
 
LVL 6

Author Comment

by:davy999
ID: 39986240
1) Yahoo online
2)can send but not receive
3)tried another pc same problem
4) login with e-mail address and password
0
Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

 
LVL 6

Accepted Solution

by:
davy999 earned 0 total points
ID: 39986636
Found the solution redirected to another e-mail
0
 
LVL 10

Expert Comment

by:Scott Thomson
ID: 39986692
Thats what i thought. If its comming from the website then its something similar like that.
0
 
LVL 6

Author Closing Comment

by:davy999
ID: 40040177
The mail was being redirected
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question