Browser will not open internet connection

Hello
I have a BT internet connection vi a Hub 3
I have two PC's connected by cable.

Machine 1 works correctly
Machine 2 seems to be connected, it shows an open connection Icon, (little square screen) but when I enter a url in a browser the url will not open.
I can see the little connection icon going round but no web site opens.

As  test I tried to open bbc.co.uk
Machine 1 opens immediately
Machine 2 fails to open the url
Then I get Connection timed out.

Any ideas please?
Many thanks

John
johnhardyAsked:
Who is Participating?
 
helpfinderIT ConsultantCommented:
then is seems computer has no connection to internet.
do you have the same subnet on the computer which is working? (192.168.1.x)?

try to ping the other  computer - to see if you have at least local connection working (check IP address of the computer 1 (ipconfig command) and ping that IP from machine 2)
0
 
helpfinderIT ConsultantCommented:
on machine 2 try to ping that web page (open comand prompt > win key+R >type cmd > press Enter >type ping bbc.co.uk).
If you get pings back then internet connection is OK, but something wrong is with browser.
If you won´t get any ping back then probably there is no connection
So for beginning this could be nice to know and based on this we can go left or right
0
 
johnhardyAuthor Commented:
Thanks
I entered ping www.bbc.co.uk
It Answered
Pinging www,bbc.net.uk
Reply from 192.168.1.69
Destination Host unreachable
0
 
johnhardyAuthor Commented:
Well not quite sure what happened here but I pinged to Machine A and the connection started to work.
It did take longer than usual but its all working again now.
Many thanks

John
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.