VB.net Excel Add-in not working on Windows 8 machine

Hi
I installed  VB.net/VSTO Excel Add-in on a users Windows 8 machine
The ribbon appeared but when they clicked a button on it nothing happened
The same app installed and ran fine on their Windows 8 machine
Why would this be?
Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAsked:
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Murray BrownConnect With a Mentor Microsoft Cloud Azure/Excel Solution DeveloperAuthor Commented:
Hi. Thanks. It ended up working after I re-installed Office
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CodeCruiserCommented:
>The same app installed and ran fine on their Windows 8 machine

You mean it worked on Windows 7 machine? Do they see a yellow box with a "Enable Contents" button?
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Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAuthor Commented:
Sorry. Yes it worked on their Windows 7 machine
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CodeCruiserCommented:
Is it being blocked (Yellow bar with Enable Content button)?
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Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAuthor Commented:
No. Nothing happens at all
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CodeCruiserCommented:
What is the difference between working and non working systems besides OS? 32bit vs 64bit? Office version? I understand this is a problem on a customer PC so hard for you to get all the info.
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Murray BrownMicrosoft Cloud Azure/Excel Solution DeveloperAuthor Commented:
There was no anwer as it just required a re-install
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