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Question about Windows Server 2008 SBS and backup of redirected folders

Just want to make sure all is fine with my Windows backup...

I have a full backup done every night to a rotation of two large USB drives using Windows Server Backup.  Every day a "success" status is emailed to me.  I routinely recover a couple of files as a test every month.

As you know, the redirected "Documents" folder for each user is not viewable unless I change the permissions.

Without changing the permissions, even looking at the backed up files through the "recover..." wizard shows the various users' Documents folder empty (owing to the lack of permission).

Given the success status, am I correct in assuming that all users' documents folders are being backed up?  (All users have the Documents folders in Windows 7 redirected to the server.)

What is the standard procedure for restoring a user's documents, where it is showing up in the backup as empty (due to lack of permission)?

Thanks.
Dave
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DaveWWW
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DaveWWW
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2 Solutions
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
The backup is a VOLUME IMAGE backup.  So everything is backed up regardless of permissions.

The first course of action for restoring a user's documents is to have them do it themselves via the "Previous Versions" tab of the folder's properties.  There should be at least a couple dozen versions of their documents folder dating back a few weeks -- so if they accidentally delete a document they would just open a version of the documents folder dated before the deletion and drag the file from there to their current documents folder.

All of this is detailed in the documentation:
http://technet.microsoft.com/en-us/library/cc794321(v=ws.10).aspx

But you are correct that if you have granted the user "Exclusive Rights" to their documents folder, then you will not be able to see items to recover individual files.

You'll need to restore Administrators access to the redirected folders:
http://msmvps.com/blogs/bradley/archive/2010/02/28/getting-access-to-the-my-documents-redirected-folders.aspx
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DaveWWWAuthor Commented:
In my experiments with workstations, I can access 'restore previous versions' but it always says there are no previous versions. What would be an acid test here? To create a file, delete it a day later and then try to restore previous version a day later?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
No, it has nothing to do with whether or not a file is deleted.  Previous Versions (if enabled) are complete images of whatever directories are configured.

If you don't see any Previous Versions for User's Redirected Folders, then you need to enable Shadow Copies on the drive that contains the FolderRedirectoins share.   To do this, log into the server and open Windows Explorer.  Then Right click the drive letter which contains the shares and select "Configure Shadow Copies".

Select the drive letter again and the click "Enable", and keep the default settings.

This will enable previous versions on all shares contained on that drive.  If you want, you can then click the "Create Now" button to create the first version copy.   By default, the server will continue to make two copies a day and will store up to 30 day's worth of  versions.  So that eventually you will see something like this when you look at Previous Versions:  

Previous Versions
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DaveWWWAuthor Commented:
Thanks! Exactly what I was looking for.
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