?
Solved

Cannot connect to renamed Time Capsule

Posted on 2014-04-08
4
Medium Priority
?
295 Views
Last Modified: 2014-04-22
Hello,

One of my users took the liberty of renaming the Time Capsule device that the graphic designers used as a secondary backup device.  Ever since the device was renamed we are unable to connect to it.  We have rebooted the device, restarted the switch that it was connected to and still no go.  DHCP still shows the old name of the device and I can ping it by ip address.  The status light on the Time Capsule flashes amber which indicates that it's not connected to the network.  Any ideas for troubleshooting or am I stuck with doing a full reset of the device?

Thanks
0
Comment
Question by:jmerulla
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 53

Expert Comment

by:strung
ID: 39986201
The fact that the TC flashes amber does not necessarily mean it is not connected to the network. That is a general error warning and could mean something as simple as an update being available.

Have you tried changing the name back to what it was?
0
 
LVL 53

Expert Comment

by:strung
ID: 39986210
Also, does it have a static or dynamic IP address. If the IP address is dynamic and you restarted the TC, then the IP address may have changed and you may be pinging the wrong device.

I suggest you use the Airport Utility to change the name of the TC back to what it was, and while you are at it, check the IP address under the Internet tab. Also, Airport Utility, I think, should tell you what the cause of the flashing yellow light is.
0
 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 39986220
Here is an Apple KB about what the flashing amber may mean:

http://support.apple.com/kb/ts1589
0
 
LVL 2

Author Comment

by:jmerulla
ID: 40015764
Reset to factory defaults
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
Article by: Justin
In light of the WannaCry ransomware attack that affected millions of Windows machines, you might wonder if your Mac needs protecting. Yes, it does and here is how to do it.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question