Outlook attachment opens automatically when printing
Dear Experts,
I have one user whose Outlook behaves very oddly all of the sudden.
When she opens an email to print, attachment automatically opens. All she wants to do is to print the body of the mail, but attachment always opens.
I have went into the Option, Trust Center, Attachment Handling, and checked off "Turn off Attachment Previewing", but the behavior is the same.
I also reinstalled Outlook and Adobe XI, and the behavior is still the same.
The odd thing is, we have about 50 users with the same set up, using same printers, and hers is the only one that behaves like this.
How can I turn off this "Auto-open" of attachment?
Please advise.
I have one user whose Outlook behaves very oddly all of the sudden.
When she opens an email to print, attachment automatically opens. All she wants to do is to print the body of the mail, but attachment always opens.
I have went into the Option, Trust Center, Attachment Handling, and checked off "Turn off Attachment Previewing", but the behavior is the same.
I also reinstalled Outlook and Adobe XI, and the behavior is still the same.
The odd thing is, we have about 50 users with the same set up, using same printers, and hers is the only one that behaves like this.
How can I turn off this "Auto-open" of attachment?
Please advise.
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ASKER
I disabled all add-ins, and it seems to do the trick.
thank you!!