• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 718
  • Last Modified:

Outlook 2013 problems with Yahoo business mail

I have a friend with a small company, about 8 employees with desktops and Outlook 2013.  His website/email are hosted via Yahoo.  Initially, he had email set up via IMAP, and it seemed to be working fine for him, as some of the employees needed to check email from home and wanted access to their same setup as at work.  But then he started getting IMAP server connection failures.  After a quick call to Yahoo, he found that IMAP was no longer supported for desktop clients and that he should be using a POP configuration for desktop clients instead, although it works fine for mobile devices.

The users have entries in their calendars, and folders configured under INBOX,  so he can't just dump the IMAP profiles and set up as POP.

What's the least problematic way to help him past this?  My suggestion was to dump Yahoo and go with a provider that supported IMAP for desktop clients :)

Then, over the weekend different users would intermittently have issues with not being able to send email from desktop.  They could log into webmail and send/rcv with no problems.

Is Yahoo just really that broken?
0
plt63640
Asked:
plt63640
1 Solution
 
plt63640Author Commented:
Got my answer, so I'll be happy to share.  It turns out that Yahoo really IS that broken...or this domain in particular was.

Turns out that after I was able to get into the domain control panel, the MX records were NOT pointing to Yahoo defaults, but populated with something else.  After I set them back to default, life was good.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now