Meeting room request dissapeared
Posted on 2014-04-08
This morning I received a ticket from an internal user with the following statement:
"Can someone please tell me why my meeting room request has been changed? I am not listed on the meeting room calendar."
Quick story here, the user booked the XXX, XXXX (16 people) Phone, Laptop, TV Room on March 7 and the request was accepted. Now when looking at the calendar his meeting has been removed.
Just to clarify, this is a Room Mailbox on our exchange organization[Exchange 2010 SP3, 2 CAS/HUB for each site, 2MBX servers in a DAG, Windows 2008 R2 OS level] Outlook 2010 latest SP is the client
Please see original appointment below
From: XXX, XXXXXX (16 people) Phone, Laptop, TV
Sent: Friday, March 07, 2014 9:21 AM
Subject: Accepted: Lead/Mgr Meeting
When: Friday, April 04, 2014 11:10 AM-12:00 PM (UTC-05:00) Eastern Time (US & Canada).
Where: XXXX, XXXXX (16 people) Phone, Laptop, TV
Your request was accepted.
Just FYI, this is the first time this happen, and no changes made to our platform