Solved

Meeting room request dissapeared

Posted on 2014-04-08
3
419 Views
Last Modified: 2014-04-09
Hi Experts,

This morning I received a ticket from an internal user with the following statement:

"Can someone please tell me why my meeting room request has been changed?  I am not listed on the meeting room calendar."


Quick story here, the user booked the XXX, XXXX (16 people) Phone, Laptop, TV Room on March 7 and the request was accepted.  Now when looking at the calendar his meeting has been removed.

Just to clarify, this is a Room Mailbox on our exchange organization[Exchange 2010 SP3, 2 CAS/HUB for each site, 2MBX servers in a DAG, Windows 2008 R2 OS level] Outlook 2010 latest SP is the client

Please see original appointment below



-----Original Appointment-----
From: XXX, XXXXXX (16 people) Phone, Laptop, TV
Sent: Friday, March 07, 2014 9:21 AM
To: XXXXX,XXXXX
Subject: Accepted: Lead/Mgr Meeting
When: Friday, April 04, 2014 11:10 AM-12:00 PM (UTC-05:00) Eastern Time (US & Canada).
Where: XXXX, XXXXX (16 people) Phone, Laptop, TV


Your request was accepted.
 

Just FYI, this is the first time this happen, and no changes made to our platform
0
Comment
Question by:Jerry Seinfield
3 Comments
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39986830
Sounds like either you havent got the latests rollups installed or there is a conflict with intelligent devices like BlackBerry, Iphone. For the lather is read this happens on appointments with more attendee then the individual only.
0
 

Author Comment

by:Jerry Seinfield
ID: 39986882
Can anyone else please provide more input?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39988188
I would expect that someone has deleted the meeting. If the meeting has been removed completely that is the most likely occurrence. I have seen it where someone tries to modify a meeting on a mobile device, as hinted above, but the most likely scenario is someone deleted it - either in error or maliciously.

Simon.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question