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outlook 2010 with exchange having time issues

Posted on 2014-04-08
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Last Modified: 2014-04-13
we have an Outlook client setup with exchange that is getting incorrect time stamps in outlook when her emails are coming in.  The clock on the pc is correct.
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Question by:johnpatbullock
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Assisted Solution

by:CSIPComputing
CSIPComputing earned 2000 total points
ID: 39986916
There are two possible causes of this:

- Exchange may be using a POP 3 connector, and this time-stamps emails at the time they are retrieved rather than the time they were sent.
- Your PC may be set at the right time, but the wrong time zone, and Outlook is showing times with adjustment for your timezone.

Hope that helps!
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johnpatbullock earned 0 total points
ID: 39986984
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Author Comment

by:johnpatbullock
ID: 39986994
I've requested that this question be closed as follows:

Accepted answer: 0 points for johnpatbullock's comment #a39986984

for the following reason:

Answered it myself!
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LVL 10

Expert Comment

by:CSIPComputing
ID: 39986995
So pointing out that it'll be something like a time zone, and not being given the correct information (outlook 2010 not 2013) means I don't get the points?

When in fact it WAS an incorrect time zone that caused the problem!!!

Sorry I OBJECT.
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