Unable to view Visio documents in Windows Explorer preview pane.

Posted on 2014-04-08
Last Modified: 2014-04-15
Hi Experts,

I recently came across a link on the Microsoft Office Blog, displaying a piece of software that makes all Visio documents viewable in Windows Explorer's preview pane.  After installing the software, the controls for interacting with the Visio preview come up, but the Visio drawing itself is blank.  The same thing happens when using the 32 bit and 64 bit versions of Microsoft Visio Viewer 2013.

To further complicate things, I noticed that if I copied a drawing from an already existing document, then pasted it in to a newly created document, I could preview the newly created document.  However, the original document is not preview-able.

Has anybody run in to this problem before?  I'm not sure what I can do to fix this, please let me know if you have any ideas!

The computer is running:
Windows 7 x64
Visio 2007

I look forward to your advice!
Question by:luxlink
  • 2
  • 2
LVL 69

Expert Comment

ID: 39988280
I have not seen this, but I believe the answer is "Preview" unless the image/document is saved then the "Explorer" plugin Viso cannot preview it in the Explorer window as it is still in the creating stage. It is not listed in windows Explorer on the left .
It's still an open doc.
You confirmed this
if I copied a drawing from an already existing document, then pasted it in to a newly created document, I could preview the newly created document.  However, the original document is not preview-able.

Accepted Solution

luxlink earned 0 total points
ID: 39992227

That wasn't actually the problem, but I appreciate your input.  The files that I was trying to preview were not open while trying to preview them in the preview pane.

The problem is that the Visio files I was trying to preview were not compatible with the Microsoft Visio Viewer.  In order to make them compatible, I had to open the files in a newer version of Visio (2007) and save each file manually.

Author Closing Comment

ID: 40001134
My own comment is the accepted solution because none of the other comments to my question were able to solve the problem I was having.
LVL 69

Expert Comment

ID: 40001312
No worries luxlink
thanks for sharing the solution and am glad you resolved it.
Take Care

Featured Post

Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

Join & Write a Comment

Meetings to discuss business process can waste time, and often do .  The meeting's dialog can get confusing when participants have different professional perspectives and backgrounds.  A jointly-developed process picture helps wade through the confu…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now