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Unable to view Visio documents in Windows Explorer preview pane.

Posted on 2014-04-08
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Last Modified: 2014-04-15
Hi Experts,

I recently came across a link on the Microsoft Office Blog, displaying a piece of software that makes all Visio documents viewable in Windows Explorer's preview pane.  After installing the software, the controls for interacting with the Visio preview come up, but the Visio drawing itself is blank.  The same thing happens when using the 32 bit and 64 bit versions of Microsoft Visio Viewer 2013.

To further complicate things, I noticed that if I copied a drawing from an already existing document, then pasted it in to a newly created document, I could preview the newly created document.  However, the original document is not preview-able.

Has anybody run in to this problem before?  I'm not sure what I can do to fix this, please let me know if you have any ideas!

The computer is running:
Windows 7 x64
Visio 2007

I look forward to your advice!
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Question by:luxlink
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LVL 70

Expert Comment

by:Merete
ID: 39988280
I have not seen this, but I believe the answer is "Preview" unless the image/document is saved then the "Explorer" plugin Viso cannot preview it in the Explorer window as it is still in the creating stage. It is not listed in windows Explorer on the left .
It's still an open doc.
You confirmed this
if I copied a drawing from an already existing document, then pasted it in to a newly created document, I could preview the newly created document.  However, the original document is not preview-able.
Examples
http://blog.bvisual.net/2012/12/06/microsoft-visio-viewer-2013-released/
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luxlink earned 0 total points
ID: 39992227
@Merete,

That wasn't actually the problem, but I appreciate your input.  The files that I was trying to preview were not open while trying to preview them in the preview pane.

The problem is that the Visio files I was trying to preview were not compatible with the Microsoft Visio Viewer.  In order to make them compatible, I had to open the files in a newer version of Visio (2007) and save each file manually.
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Author Closing Comment

by:luxlink
ID: 40001134
My own comment is the accepted solution because none of the other comments to my question were able to solve the problem I was having.
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LVL 70

Expert Comment

by:Merete
ID: 40001312
No worries luxlink
thanks for sharing the solution and am glad you resolved it.
Take Care
Merete
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