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Reset Log Generation

Our Exchange Server 2003 stop sending emails last night.  Upon research we found that the Information Store had reached the maximum log generation.  We started ExTRA  and it found this to be the case so we started the Reset Log Generation Action into place and it started backing up the logs.  We did this at 9:00AM EST and it is still running at 4:20PM EST.  Is this normal?  We have never run across this before so I have not idea what to expect.

Thank you,
JJD1221
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jjd1221
Asked:
jjd1221
1 Solution
 
BembiCEOCommented:
You mean the database tranactions logs? If you never have made a backup with a backup software, which is exchange compatible (means exchange regognize it and truncates the logs, and circular logging is not enabled, exchange keeps all the logs until the disc is full or the maximum size is reached. So you can just see the volume of your logs (the amount of data) and this can really take a long time. Exchange has to process all of them to make sure, the database is consitent.

The other option is to make a backup (waht can even take a long time dependedn from the amount of log files, if the data is backuped and exchange can recognize it, exchange will truncate the logs with the next maintenance run (ussula in the night).
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jjd1221Author Commented:
Thank you for the responses Bembi.  I did mean the database transaction logs.  We were running the MS tool and it never completed.  After about 9 hours we stopped the tool and did the process manually in about 1/5 hour.  Apparently there was something wrong with MS's tool.  We are all set and email is flowing again today.  

Thank you again for taking the time to respond.

Jason
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