Alarm/False incident supression in Netcool
Posted on 2014-04-08
I wanted to know if there is a possibility that the alerts for an application which is monitored by netcool could be suppressed during activities like change, upgrades etc?
How can we supress them/How to schedule downtime for perticular server in netcool?
I basically need a dynamic (not scheduled maintenance) way for my NOC Operators to go to a website or GUI, input a list of nodes that need to be suppressed for x amount of
time. Once they put that list in, it should suppress all events from
those nodes until they either "flip a switch" or the time expires.
Can you please advise?
Thanks in advance