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Alarm/False incident supression in Netcool

Hi,

I wanted to know if there is a possibility that the alerts for an application which is monitored by netcool could be suppressed during activities like change, upgrades etc?

How can we supress them/How to schedule downtime for perticular server in netcool?

I basically need a dynamic (not scheduled maintenance) way for my NOC Operators to go to a website or GUI, input a list of nodes that need to be suppressed for x amount of
time.  Once they put that list in, it should suppress all events from
those nodes until they either "flip a switch" or the time expires.

Can you please advise?

Thanks in advance

Rtantra
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Rahul Patil
Asked:
Rahul Patil
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1 Solution
 
mikebernhardtCommented:
Are the events being generated by ISMs? You can just go to the ISM GUI and temporarily deactivate those ISMs.
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Rahul PatilAuthor Commented:
Hi,

Not sure how they are monitored.We have different team for monitoring.I just need to know easiest way to achieve this.I am going to ask monitoring team foir the same.

Regards,
Rtantra
0
 
mikebernhardtCommented:
Check on the above. The ISM GIU is built to make it easy to do exactly what you're looking for.
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