Exchange 2013 SP1 / Outlook 2010 SP1 / Server 2008 R2 SP1
I need the ability to access another users mailbox using profiles in Outlook.
I log into my server as 'serviceuser'. I created an Outlook profile for this account's mailbox. Outlook is configured to prompt for profile selection.
I created another profile in Outlook for the user 'ordermailbox'.
There are now 2 profiles in Outlook:
While logged into the server as 'serviceuser', I'm unable to open the profile for 'ordermailbox' and receive the following error:
In Exchange the 'serviceuser' was given SendAs rights and the ability to open/view contents of the 'ordermailbox' with the following command:
Add-MailboxPermission <user's mailbox> -User admin -AccessRights FullAccess -InheritanceType All
I confirmed it's not a permissions issue because I can access the ordermailbox as serviceuser in Outlook by opening the mailbox or configuring the profile to open additional mailboxes:
These workarounds are not sufficient for my requirement. I require the ability to open another users mailbox in an Outlook profile while logged in as a different user.
I have done this before but it was Exchange 2007 and Outlook 2007. I don't have those versions available to me. Is this an Exchange 2013 issue?