Solved

Adobe Reader takes a long time to Print PDFs

Posted on 2014-04-08
10
1,479 Views
Last Modified: 2014-04-17
I have a user who is trying to print PDF files. It takes them a very long time to print, I told the user to try printing the file as an image and still takes a long time. I uninstalled Adobe Reader and reinstalled it, also tried running a repair on it and nothing seems to work. Anything else I should try to do?
0
Comment
Question by:callis610
  • 4
  • 3
  • 2
10 Comments
 
LVL 52

Expert Comment

by:Joe Winograd, EE MVE
ID: 39987272
I suggest trying to figure out if Adobe Reader is the problem or if it is something else. To do that, try printing from another PDF reader/viewer. Here are three excellent ones, all free:

(1) Foxit Reader:
http://www.foxitsoftware.com/downloads/

(2) PDF-XChange Editor:
http://www.tracker-software.com/product/pdf-xchange-editor

(3) Nitro Reader:
http://www.nitroreader.com/

I'm not saying this is the permanent solution, but as a troubleshooting step to isolate the problem, try one or two (or all three) of these to see if printing performance is better. If it is, we'll know that Adobe Reader is likely the culprit; if it isn't any faster, we'll have to look elsewhere for the problem. Regards, Joe
0
 
LVL 5

Expert Comment

by:JurajUQU
ID: 39987477
Where does the printing spool? On the PC or on the server - if any?

Also what drivers do you use - PCL or PS?

Is everything else printing fine? What about pictures from windows?
0
 

Author Comment

by:callis610
ID: 39989959
I tried foxit pdf reader and it prints. I tried to run adobe reader as a different user and it worked. But when the user runs adobe it takes forever to print. Trying to print to a local printer.
0
 
LVL 5

Assisted Solution

by:JurajUQU
JurajUQU earned 250 total points
ID: 39990173
Then backup user's main data, remove the local profile and re-create it again. Install the printer and that should fix it.
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 52

Accepted Solution

by:
Joe Winograd, EE MVE earned 250 total points
ID: 39990224
If it works as a different user, then the user profile could be corrupted in a way that is causing grief for Adobe Reader, although not for Foxit. Finding the problem with Adobe software could be extremely difficult (here's an interesting example of that). It's likely that the easier path is to create a new account for the user. Regards, Joe
0
 
LVL 5

Expert Comment

by:JurajUQU
ID: 40000289
I believe the accepted answer is similar, if not exacty the same as the one I suggested earlier. Would appreciate if you could split points between the two.

Thank you.
0
 

Author Comment

by:callis610
ID: 40001803
Sure, how do you split the points?
0
 
LVL 52

Expert Comment

by:Joe Winograd, EE MVE
ID: 40001831
Click the Request Attention link (under the question on the right side) and ask that the question be re-opened. An EE Admin will open it and you may reassign the points however you want. Here's a Help article explaining how to split points by accepting multiple comments:
http://support.experts-exchange.com/customer/portal/articles/608596-how-do-i-accept-multiple-comments-as-my-solution-?b_id=44

Regards, Joe
0
 
LVL 5

Expert Comment

by:JurajUQU
ID: 40006455
Thank you.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Microsoft Dynamics Roles question 4 84
wma to mp4 video format 23 144
Method to convert entire Publisher 2016 document to .JPG format 3 68
Problem to file 3 67
A list of useful business intelligence software.
All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now