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Windows Updates will not run on Windows Server 2008 R2
We are trying to run Windows Updates on a Windows Server 2008 R2 server. When we start the process the system immediately returns the error message of ... An error occurred when checking for updates on this computer. Code 802400E Windows Update encountered an unknown error. The most recent update that got installed was Hotfix for Windows (KB947821) on 3-24-14. Prior to that the most recent update was Security Update (KB2813170) on 6-19-13. The bottom line is that we're trying to get the Dot Net Framework 4 installed. That's when we found out that updates were not running.
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We performed step 1first and found that this service was running. We stopped and restarted the service, and that did not have any affect. We performed step 3 next and the routine found no errors. We performed step 2 next, which did not directly solve the problem, but led to a Microsoft support URL which downloaded a tool to fix the Windows Update process. It was a matter of persistent digging until the Microsoft fix was found. Could not have completed this process without your initial advisement of using KB2832609.
http://support.microsoft.com/fixit/