?
Solved

Office 365 Midsize Business Journalling problem

Posted on 2014-04-09
5
Medium Priority
?
1,381 Views
Last Modified: 2016-12-07
I'm trying to add a journalling rule and I get this error message

error
The JournalEmailAddress can only be a mail user, a mail contact or an external address.

I didn't have a dedicated user for this, so I added another license and user.

I still get the same error.

No I don't want to use an external email address :-).....
0
Comment
Question by:ola_erik
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 42

Accepted Solution

by:
Vasil Michev (MVP) earned 2000 total points
ID: 39988982
You cannot use internal to the organization address, must be external.
0
 
LVL 3

Author Comment

by:ola_erik
ID: 39989051
It says explicitly that it can be a mailbox user in the error message, and the instructions says that if u have a hybrid solution u cant have online as journalling for onsite mailboxes and vice versa.

Which implies that u can have online for online mailboxes and onsite for onsite.
0
 
LVL 42

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 2000 total points
ID: 39989128
MailUser is different than mailbox:

Mail user      
A mail-enabled Active Directory user that represents a user outside the Exchange organization. Each mail user has an external email address. All messages sent to the mail user are routed to this external email address.

A mail user is similar to a mail contact, except that a mail user has Active Directory logon credentials and can access resources.

More info here: http://technet.microsoft.com/en-us/library/bb201680(v=exchg.150).aspx

There are also tons of threads on the community forums detailing this, check there if you dont believe me :)
0
 
LVL 3

Author Closing Comment

by:ola_erik
ID: 39989672
Whatever very good arguments someone thought of when designing this, they need a pragmatic realitycheck...

Thx for playing Vasil.
0
 

Expert Comment

by:Nguyen Dinh Tinh
ID: 41917400
Another way to do that is: You create journal to send journal to your gmail email. And then, you forward all email from your gmail to your internal exchange email :)
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what the Office 365 disclaimer function is, why you would use it and its limited ability to create Office 365 signatures.
Adoption of Microsoft’s Enterprise Mobility and Security solution and Office 365 will re-order the File Sync and Share market Microsoft has stated that its Enterprise Mobility + Security (EMS) is the fastest growing product in the history of the …
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question