Solved

Office 365 Midsize Business Journalling problem

Posted on 2014-04-09
5
1,309 Views
Last Modified: 2016-12-07
I'm trying to add a journalling rule and I get this error message

error
The JournalEmailAddress can only be a mail user, a mail contact or an external address.

I didn't have a dedicated user for this, so I added another license and user.

I still get the same error.

No I don't want to use an external email address :-).....
0
Comment
Question by:ola_erik
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 41

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 39988982
You cannot use internal to the organization address, must be external.
0
 
LVL 3

Author Comment

by:ola_erik
ID: 39989051
It says explicitly that it can be a mailbox user in the error message, and the instructions says that if u have a hybrid solution u cant have online as journalling for onsite mailboxes and vice versa.

Which implies that u can have online for online mailboxes and onsite for onsite.
0
 
LVL 41

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 500 total points
ID: 39989128
MailUser is different than mailbox:

Mail user      
A mail-enabled Active Directory user that represents a user outside the Exchange organization. Each mail user has an external email address. All messages sent to the mail user are routed to this external email address.

A mail user is similar to a mail contact, except that a mail user has Active Directory logon credentials and can access resources.

More info here: http://technet.microsoft.com/en-us/library/bb201680(v=exchg.150).aspx

There are also tons of threads on the community forums detailing this, check there if you dont believe me :)
0
 
LVL 3

Author Closing Comment

by:ola_erik
ID: 39989672
Whatever very good arguments someone thought of when designing this, they need a pragmatic realitycheck...

Thx for playing Vasil.
0
 

Expert Comment

by:Nguyen Dinh Tinh
ID: 41917400
Another way to do that is: You create journal to send journal to your gmail email. And then, you forward all email from your gmail to your internal exchange email :)
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Mailbox Overload?
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …
how to add IIS SMTP to handle application/Scanner relays into office 365.

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question