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HP LaserJet 500 color M551 tray 2 twisting paper

Posted on 2014-04-09
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Last Modified: 2014-04-22
As above its printing text with a slight angle, mainly from left to right but also has done it from right to left.

Have swapped the tray 2 paper with tray 3 (a4 with a5) and its better, but the a5 paper is also doing it slightly also.

Ideas?
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Question by:CHI-LTD
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Herman D'Hondt earned 500 total points
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You can try cleaning all the rollers in the printer's paper path, and hopefully that will fix the problem.

However, printers are not guaranteed to print the image perfectly squarely on the page. It can be at a slight angle, and/or offset to one or more edges. A typical laser printer is spec'd so the printed image is within 1.5 to 2 mm of the correct position. And yes, that can vary from tray to tray.
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by:tankergoblin
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i think this is mechanical issue where you have to check what hit your paper...
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by:nobus
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normally it is the pickup roller- try cleaning it - or check the paperpath
you may need a maintenance kit :  http://h10010.www1.hp.com/wwpc/us/en/sm/WF13a/18972-18972-3328060-15077-236268-4184772.html?dnr=2
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by:CHI-LTD
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support are saying they think its the registration assembly.  engineer coming to fix!
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by:nobus
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that is also possible - is it still in warranty?  then you're lucky
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by:CHI-LTD
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sure is.
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by:nobus
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don't forget to close this ..
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by:CHI-LTD
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sure, depend on what the fix is i guess...
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by:CHI-LTD
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was a couple of bits of paper in the way..
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by:Herman D'Hondt
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Those bits of paper would normally cause jams, which would probably have been easier to find.

And, thanks for them points!
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