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HP LaserJet 500 color M551 tray 2 twisting paper

Posted on 2014-04-09
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Last Modified: 2014-04-22
As above its printing text with a slight angle, mainly from left to right but also has done it from right to left.

Have swapped the tray 2 paper with tray 3 (a4 with a5) and its better, but the a5 paper is also doing it slightly also.

Ideas?
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Question by:CHI-LTD
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hdhondt earned 500 total points
ID: 39988359
You can try cleaning all the rollers in the printer's paper path, and hopefully that will fix the problem.

However, printers are not guaranteed to print the image perfectly squarely on the page. It can be at a slight angle, and/or offset to one or more edges. A typical laser printer is spec'd so the printed image is within 1.5 to 2 mm of the correct position. And yes, that can vary from tray to tray.
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by:tankergoblin
ID: 39988684
i think this is mechanical issue where you have to check what hit your paper...
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by:nobus
ID: 39991199
normally it is the pickup roller- try cleaning it - or check the paperpath
you may need a maintenance kit :  http://h10010.www1.hp.com/wwpc/us/en/sm/WF13a/18972-18972-3328060-15077-236268-4184772.html?dnr=2
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Netscaler Common Configuration How To guides

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by:CHI-LTD
ID: 39991224
support are saying they think its the registration assembly.  engineer coming to fix!
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by:nobus
ID: 39991805
that is also possible - is it still in warranty?  then you're lucky
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by:CHI-LTD
ID: 39991856
sure is.
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by:nobus
ID: 39992084
don't forget to close this ..
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by:CHI-LTD
ID: 39993599
sure, depend on what the fix is i guess...
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by:CHI-LTD
ID: 40014520
was a couple of bits of paper in the way..
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by:hdhondt
ID: 40014588
Those bits of paper would normally cause jams, which would probably have been easier to find.

And, thanks for them points!
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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