Unable to browse UNC share after reboot
Hi,
On random occasions and often after a reboot we have problems reconnecting to a UNC path from various Windows 2008 servers. This happens on more than one server and to more than one UNC path.
For example on Server A we attempt to browse to \\sharename and are prompted to enter a username and password. When we enter the correct details we get the error "Unknown user or bad password" If we then log on to Server B with the same account and attempt to browse the same share we get no prompts and can access the share no problem.
I have attached a screenshot of the error we receive. Often a reboot of the server will either cause or resolve the problem which is the strange thing.
Loginfailure.JPG
On random occasions and often after a reboot we have problems reconnecting to a UNC path from various Windows 2008 servers. This happens on more than one server and to more than one UNC path.
For example on Server A we attempt to browse to \\sharename and are prompted to enter a username and password. When we enter the correct details we get the error "Unknown user or bad password" If we then log on to Server B with the same account and attempt to browse the same share we get no prompts and can access the share no problem.
I have attached a screenshot of the error we receive. Often a reboot of the server will either cause or resolve the problem which is the strange thing.
Loginfailure.JPG
Can you try with below way,
Click logon with another user account
User Name - username@domain.com
Password - **********
Orelse, take mstsc with IP Address instead of hostname and try to login...
Regards,
Prem
Click logon with another user account
User Name - username@domain.com
Password - **********
Orelse, take mstsc with IP Address instead of hostname and try to login...
Regards,
Prem
ASKER
No cached credentials and it still fails with another username.
Just rebooted the server and the problem is resolved.
I suspect there might be some odd domain authentication issue going on with the server, however I am not able to troubleshoot further as I can now authenticate and cant recreate the issue
Just rebooted the server and the problem is resolved.
I suspect there might be some odd domain authentication issue going on with the server, however I am not able to troubleshoot further as I can now authenticate and cant recreate the issue
ASKER CERTIFIED SOLUTION
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ASKER
Fix was unrelated to answers given
please go to Control Panel\User Accounts\Credential Manager and see if you have saved credentials.
if yes then delete it and try.