Solved

Unable to browse UNC share after reboot

Posted on 2014-04-09
5
267 Views
Last Modified: 2014-04-26
Hi,

On random occasions and often after a reboot we have problems reconnecting to a UNC path from various Windows 2008 servers. This happens on more than one server and to more than one UNC path.

For example on Server A we attempt to browse to \\sharename and are prompted to enter a username and password. When we enter the correct details we get the error "Unknown user or bad password" If we then log on to Server B with the same account and attempt to browse the same share we get no prompts and can access the share no problem.

I have attached a screenshot of the error we receive. Often a reboot of the server will either cause or resolve the problem which is the strange thing.
Loginfailure.JPG
0
Comment
Question by:vmdude
  • 3
5 Comments
 
LVL 13

Expert Comment

by:Santosh Gupta
ID: 39988428
Hi,

please go to Control Panel\User Accounts\Credential Manager and see if you have saved credentials.
if yes then delete it and try.
0
 
LVL 17

Expert Comment

by:Premkumar Yogeswaran
ID: 39988766
Can you try with below way,

Click logon with another user account

User Name - username@domain.com
Password - **********

Orelse, take mstsc with IP Address instead of hostname and try to login...

Regards,
Prem
0
 
LVL 6

Author Comment

by:vmdude
ID: 39993841
No cached credentials and it still fails with another username.

Just rebooted the server and the problem is resolved.

I suspect there might be some odd domain authentication issue going on with the server, however I am not able to troubleshoot further as I can now authenticate and cant recreate the issue
0
 
LVL 6

Accepted Solution

by:
vmdude earned 0 total points
ID: 40014244
The problem ended up being an authentication issue with Active Directory and the user account we were connecting from.
Problem resolved by fixing AD replication issues.
0
 
LVL 6

Author Closing Comment

by:vmdude
ID: 40024342
Fix was unrelated to answers given
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Join & Write a Comment

Normally after a failure of Domain Controller, when promoting new DC the DC is renamed, we will discuss the options in Dcpromo to re-create the DC with the same name. Scenario: You are a small IT shop with two Domain Controllers (Domain Contr…
If you migrate a Terminal Server licenses server inside the 2008 server family, you can takte advantage of the build-in migration tool. If you like to migrate an older 2003 Server (and the installed client CALs) to a 2008 R2 server for example, you …
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now