• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 286
  • Last Modified:

Unable to browse UNC share after reboot

Hi,

On random occasions and often after a reboot we have problems reconnecting to a UNC path from various Windows 2008 servers. This happens on more than one server and to more than one UNC path.

For example on Server A we attempt to browse to \\sharename and are prompted to enter a username and password. When we enter the correct details we get the error "Unknown user or bad password" If we then log on to Server B with the same account and attempt to browse the same share we get no prompts and can access the share no problem.

I have attached a screenshot of the error we receive. Often a reboot of the server will either cause or resolve the problem which is the strange thing.
Loginfailure.JPG
0
vmdude
Asked:
vmdude
  • 3
1 Solution
 
Santosh GuptaCommented:
Hi,

please go to Control Panel\User Accounts\Credential Manager and see if you have saved credentials.
if yes then delete it and try.
0
 
Premkumar YogeswaranAnalyst II - System AdministratorCommented:
Can you try with below way,

Click logon with another user account

User Name - username@domain.com
Password - **********

Orelse, take mstsc with IP Address instead of hostname and try to login...

Regards,
Prem
0
 
vmdudeAuthor Commented:
No cached credentials and it still fails with another username.

Just rebooted the server and the problem is resolved.

I suspect there might be some odd domain authentication issue going on with the server, however I am not able to troubleshoot further as I can now authenticate and cant recreate the issue
0
 
vmdudeAuthor Commented:
The problem ended up being an authentication issue with Active Directory and the user account we were connecting from.
Problem resolved by fixing AD replication issues.
0
 
vmdudeAuthor Commented:
Fix was unrelated to answers given
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Microsoft Windows 7 Basic

This introductory course to Windows 7 environment will teach you about working with the Windows operating system. You will learn about basic functions including start menu; the desktop; managing files, folders, and libraries.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now