Attachments not opening when accessing emails from OWA

Please help!!!!

My users are no longer able to open attachments when accessing emails via OWA form cellphones, an error message pops up "This page contains too many server redirects"

I have also noticed that even when you try on a PC via OWA, the attachments do not open at all, and no error message is presented.

Users who have complained are mostly Android and iPhone users.
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momtoelihleConnect With a Mentor Author Commented:
momtoelihleAuthor Commented:
Just to add....I have tried opening attachments using Chrome, and the attachments are opening with no issues.
momtoelihleAuthor Commented:
Can someone please assist!!!!

This is happening  when users are opening attachments from OWA externally.

Both IE and Chrome not opening attachments
Smartphones not opening attachments from OWA too.

Please HELP!!!!!!
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