Solved

Outlook 2010 Hangs Printing Certain Emails

Posted on 2014-04-09
5
42 Views
Last Modified: 2016-04-03
Hello.
While attepmting to print only certain emails from the same email chain, Outlook 2010 freezes while "Connecting To Printer". This occurs on every client workstation, and using multiple printers, including XPS Document Writer. There must be something in the email causing this to happen.
Any ideas?
Thanks!
0
Comment
Question by:chantalcookware
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 4

Expert Comment

by:Niabingi
ID: 39989112
are you able to change the email format
 and see if it print, HTML, PLAIN TEXT, RICH TEXT, see which format causes it to fail, maybe someone from the email string is using a format the printer does not like
0
 

Author Comment

by:chantalcookware
ID: 39989280
I can't change the email format prior to printing. It will not print to any of the printers, including XPS document writer. I can open and print the email thru webmail on any browser.
0
 
LVL 8

Expert Comment

by:Scott Thompson
ID: 39990536
Is everyone running the same OS?
0
 

Accepted Solution

by:
chantalcookware earned 0 total points
ID: 39994547
Yes. Windows XP. I am guessing the problem is in the signature file of someone on the email chain. That seems to be the common link to these trouble emails. Is that possible, and if so, how would we get around it?
Thank you!
0
 

Author Closing Comment

by:chantalcookware
ID: 41533478
problem resolved by removing signatures.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question