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Need To Look At Computer Screen to Print???

Posted on 2014-04-09
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Last Modified: 2014-07-12
Hey Experts,

I have a computer on our network (Windows Server 2003) that is like a printer and data hub where a lot of documents are sent to a program that prints it out to whatever printer they specify. It was working just fine until a couple of weeks ago where now I have pinned it down to that I need to be logged in via remote desktop and I need to being viewing the remote desktop session. I can't remote in and then close it...I need to keep the remote desktop open. I can minimize it...just not close it. I have done nothing to the server expect for Windows updates.

Any ideas or questions?
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Question by:itadminnek
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Expert Comment

by:colst
ID: 39989152
Are you using Server 2003 Print Services?
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Author Comment

by:itadminnek
ID: 39989170
I dont think so...we use to have this running on a Windows XP machine like 3 years ago before I moved it to Server 2003 so I'm sure it's not using the Print services...
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Expert Comment

by:colst
ID: 39989177
So it's a shared printer?
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Author Comment

by:itadminnek
ID: 39989188
Yes...they are all network printers from our domain controller server expect for one local PDFCreator printer and I actually just confirmed that the only printer that is not working to the problem I described is the PDFCreator
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Expert Comment

by:colst
ID: 39989217
A couple of things to check in Control panel >> Printers and Faxes >> PDFCreator:
1. Verify that under printer properties under the security tab, the Everyone group has Print permissions and Administrators have Print/Manage permissions
2. Under the Advanced tab, "Always available" is selected.
3. Also, make sure the Status in control panel reads "Ready"
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Author Comment

by:itadminnek
ID: 39989250
Everything is setup correct as far as what you asked me to take a look at...
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Expert Comment

by:colst
ID: 39989259
So how do you deal with the prompts that usually come up with PDFCreator, for file redirection, file names, etc.?
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Author Comment

by:itadminnek
ID: 39989455
It is set to autosave in a location on the network...which it has access to
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Assisted Solution

by:colst
colst earned 500 total points
ID: 39989648
Unless you actually have PDFCreator run as a service, every time you log out it will just kill the app. Take a look at this:
http://outputredirection.blogspot.com/p/running-pdfcreator-as-service-on-server.html
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Accepted Solution

by:
itadminnek earned 0 total points
ID: 39989769
Well as of right now it is working...I have uninstalled PDFCreator and installed the latest version of it and it is working...I thinking the old version didn't like something in one of the Windows updates. I will keep this question open for a couple of days in case it starts happening again...thanks for the help!
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Author Closing Comment

by:itadminnek
ID: 40191962
It was the answer to my problem...
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