Solved

Exchange 2013 OAB issue

Posted on 2014-04-09
1
261 Views
Last Modified: 2014-05-19
We have a new user in our company that initially had been set-up with a spelling error in the Display Name field on their Exchange Mailbox.  This has since been corrected, but other users in the company are still seeing this issue in their address book if they are using cached mode in their Outlook.  Those that do not use cache mode see the correct spelling.  

As a test on my machine, deleted my Outlook Profile and the local OAB files.  After reestablishing the profile the name showed up correctly in my address list, however after I manually downloaded a new OAB the name was showing up incorrectly again.  

Is there something that needs to be done server-side?
0
Comment
Question by:Blink_1976
1 Comment
 
LVL 19

Accepted Solution

by:
Patricksr1972 earned 500 total points
ID: 39989549
Hi

Your GAL is not yet updated. This is why you see it on computers where Outlook is not in cached mode.
I expect in the next 24/48 hours your users will see the correct spelling or you could try rebooting the Microsoft Information Store services.
(you can force the GAL to be recreated in ESM but i rarely see it doing so on the fly)
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This video discusses moving either the default database or any database to a new volume.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question