Solved

Windows 8.1 to 8.1 enterprise upgrade; How to keep Keep Windows settings, personal files, and applications?

Posted on 2014-04-09
3
520 Views
Last Modified: 2014-04-22
Hi,

I am doing an upgrade for a customer from windows 8.1 to 8.1 enterprise,
according to Microsoft TMB, you can save settings, personal files, and applications doing the upgrade, see http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne

However, when I am trying to upgrade from 8.1 (same language, same architecture),
I only get two options:
1. Keep personal files.
2. Nothing.

(see screenshot).

Why is that? what am I doing wrong?
keep.png
0
Comment
Question by:kelso109
  • 2
3 Comments
 
LVL 23

Accepted Solution

by:
ComputerTechie earned 500 total points
ID: 39989709
It sounds like your upgrading from windows 8.1 core to enterprise.

You may need to go to windows 8.1 pro then to enterprise.

CT
0
 

Author Comment

by:kelso109
ID: 40015086
I've requested that this question be deleted for the following reason:

canel
0
 

Author Closing Comment

by:kelso109
ID: 40015087
Tnx
0

Featured Post

Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now