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I've requested that this question be deleted for the following reason:<br />
<br />
canel
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I've requested that this question be deleted for the following reason:

canel

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Hi,<br />
<br />
I am doing an upgrade for a customer from windows 8.1 to 8.1 enterprise,<br />
according to Microsoft TMB, you can save settings, personal files, and applications doing the upgrade, see <a href="http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne" rel="ugc">http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne</a><br />
<br />
However, when I am trying to upgrade from 8.1 (same language, same architecture),<br />
I only get two options:<br />
1. Keep personal files.<br />
2. Nothing.<br />
<br />
(see screenshot).<br />
<br />
Why is that? what am I doing wrong?<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/04_w15/844292/keep.png" target="_blank" class="file-inline" title="options (17 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>keep.png</a>
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keep.png

Hi,

I am doing an upgrade for a customer from windows 8.1 to 8.1 enterprise,
according to Microsoft TMB, you can save settings, personal files, and applications doing the upgrade, see http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne

However, when I am trying to upgrade from 8.1 (same language, same architecture),
I only get two options:
1. Keep personal files.
2. Nothing.

(see screenshot).

Why is that? what am I doing wrong?

Windows 8.1 to 8.1 enterprise upgrade; How to keep Keep Windows settings, personal files, and applications?

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

Microsoft Legacy OS

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.