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Exchange 2013 search fails

Posted on 2014-04-09
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Hi experts,

So I often get users asking about their emails they can't find and I know that the index has failed yet again.

I found this article that seems to be explaining the issue and resolution but I'm having troubles executing it

http://support.microsoft.com/kb/2807668/en-US

I don't understand this point
Create a new Active Directory group that is named "ContentSubmitters" and then grant Admistrators and NetworkService full access to the group. This is a dummy group and should be used as a placeholder only. You might want to add a description so that the group is not removed.

Ok so I created that group and it became member of the admin group in AD but I've got no such user as NetworkService there! That's only a local account that is not even in the local Users and groups section on the server.

Anyone having an explanation or step by step guide I'd really appreciate it.

Thank you
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Question by:JurajUQU
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by:SreRaj
SreRaj earned 2000 total points
ID: 39990989
Hi,

This article is specifying that Administrators and NetworkService should be granted Full Access over the 'ContentSubmitters' group.

This can be done from Active Directory Users & Computers console. I tried creating this group in a test lab and NetworkService was added to Security Tab in the properties of the group by default.

If it is not there, you could try adding by pressing Add button. Please see the following screenshot and see if it helps.

Granting NetworkService FullControl Permission
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Author Comment

by:JurajUQU
ID: 39991150
Interesting - I can't see the same as you can. Tried both, W2008 and W2012R2
contentsubmitters.PNG
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Accepted Solution

by:
SreRaj earned 2000 total points
ID: 39991279
In Active Directory Users & Computers, please enable Advanced Features from View Menu.
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Author Closing Comment

by:JurajUQU
ID: 39992768
Thank you!
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