Solved

Slow XP

Posted on 2014-04-10
2
321 Views
Last Modified: 2014-04-10
Hi

I have an XP workstation at a customer's site that has suddenly developed slow access issues

- Internet Explorer won't open the remote Citrix session anymore

- Word or Excel files located on the Windows 2003 server take three minutes to load

But everything else seems normal speedwise
 
Any ideas, tips ?
0
Comment
Question by:Yann Shukor
  • 2
2 Comments
 
LVL 25

Accepted Solution

by:
Tony Giangreco earned 500 total points
ID: 39991287
Here is a comprehensive list of items to check:

1. Go to All programs, Administrative Tools, Event Viewer. Check the System and Application sections for errors that may be causing your problems.

2. Open an elevated command prompt and run this to check for corrupted system files.
sfc /scannow

3. Install Process Explorer to find out what runs at startup
http://technet.microsoft.com/en-us/sysinternals/bb896653

4. If you haven't also ready checked for Viruses, update your virus definitions and run a Full Scan, deleting all virus and spyware detected

5. If you don’t have any Anti Virus installed, here are a few free ones to try:
http://www.avg.com
http://www.avast.com/en-us/index
http://windows.microsoft.com/en-us/windows/security-essentials-download
http://www.bitdefender.com/solutions/free.html

6. If spyware is found, download and run these free anti spyware apps
AdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/

Kaspersky TDSSKiller
http://www.bleepingcomputer.com/download/tdsskiller/

ESET online scanner
http://www.eset.com/us/online-scanner/

Malwarebytes Anti-Rootkit
http://www.bleepingcomputer.com/download/malwarebytes-anti-rootkit/

www.malwarebytes.org
www.superantispyware.com
www.hitmanpro.com

7. Run a Disk Cleanup: Start, All Programs, Accessories, System Tools, Disk Cleanup.
Include Temporary Internet Files and Temp files

8. Run Error Checking: Start, Computer, right click  on C:\, Tools, Error Checking.
Select "Automatically fix file system errors" and click start

9. Check for all programs that start at Boot: Start, Run, type MSCONFIG, on the startup tab, review the programs listed. Uncheck anything that should not run on startup

10. Defrag all hard drives: Click My Computer, right click the C drive, click Tools, Disk Defragmenter, Click Analyze to check the amount of fragmentation or Defrag to run the process. You repeat this per drive.

General Maintenance to keep your pc up to date
1. Run Windows Update and select all Microsoft updates and security patches

2. Update your Pc's System Bios

3. Update your drivers: Motherboard Chipset, Network Adaptor, Video, Audio & Printers

4. Start Adobe reader, click Help and then click Check for updates to get the latest security and application updates.

5. Go to Control Panel, Java, advanced tab, click Check for Updates to get the latest security and application updates.

6. If you get a BSOD and want to verify if it’s related to bad Ram chips, download Memtest and make a bootable CD from the ISO. Boot it and run at least one  complete set of tests to check your memory for fault
http://www.memtest.org/#downiso
0
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39991410
Glad I could help!
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question