Windows 8 Firewall blocking VPN users from accessing network shares..??

Posted on 2014-04-10
Last Modified: 2014-04-15
I'm on Windows 8.  I've got a VPN configured on my router and people are able to successfully connect to this VPN.

Once connected, if they try to connect to \\sharename\ it times out and doesn't work for them unless I disable my firewall, in which case it works just fine.

I'm having trouble finding information (that works for me) on how to open this up so that my VPN users can access my network shares.

Any information on this would be greatly appreciated.  Thanks!
Question by:Andrew Angell
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39991414
Have you setup the NTFS and Share permissions for those users?

If those shares did not map when they connected, create a batch file on their remote desktop that runs the net use command to map the shares they need.
LVL 11

Author Comment

by:Andrew Angell
ID: 39991431
Yes, the shares are setup and everything works just fine when my firewall is disabled.  I don't want to disable my firewall, though.
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39991432
You might need to add rules to the firewall to open ports so your VPN users can access the shares.
Why You Need a DevOps Toolchain

IT needs to deliver services with more agility and velocity. IT must roll out application features and innovations faster to keep up with customer demands, which is where a DevOps toolchain steps in. View the infographic to see why you need a DevOps toolchain.

LVL 11

Author Comment

by:Andrew Angell
ID: 39991448
Firewall Disabled

- User connects to VPN successfully.
- User loads network share through Start -> Run:  \\sharename\
- Network window loads with shared directories.
- User is able to open directories they have permissions for, and are able to map the network drive successfully.
- Network drive maps successfully each time they login.

Firewall Enabled

- User connects to VPN successfully.
- User loads network share through Start -> Run:  \\sharename\
- System hangs.  "nothing" happens for awhile and then finally we get an error that it couldn't connect to the share.
LVL 11

Author Comment

by:Andrew Angell
ID: 39991451
TG-TIS:  right, that's what I'm trying to figure out here.  :)  What ports and what rules need to be setup in the firewall?  Google is giving me all sorts of conflicting info and nothing seems to be working for me.
LVL 30

Accepted Solution

Sudeep Sharma earned 500 total points
ID: 39991860
Enable the Firewall logging on the server and check what ports are been blocked and open those ports. Though for Windows file sharing you would need port 445.

To enable the firewall logging following the article below:

Picture here:
firewall logging

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
2-Factor authentication VPN for staff and suppliers 6 92
IPSec Site to Site VPN Topology 6 94
Windows 8.1 HP issues 11 99
AD Design Best Practices 6 66
AutoHotkey is an excellent, free, open source programming/scripting language for Windows. It started out as a keyboard/mouse macros product, but has expanded into a robust language. This article provides an introduction to it, with links to addition…
I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technol…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question