Solved

Calendar Entry Won't Go Away

Posted on 2014-04-10
5
1,201 Views
Last Modified: 2014-04-20
I have an end user that has a calendar entry for a recurring appointment, one particular instance of this event keeps popping up on each Apple device that the caller uses, Iphone, Mac Book Air, and his Mac desktop. No matter what we have tried, we cannot get this to stop.

Tried this:

navigate to the Outlook directory

/Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS

type

./Microsoft\ Outlook /cleanreminders &

Had no effect, popups still appearing.

His database was rebuilt, this also had no effect.

Any help would be appreciated.
0
Comment
Question by:chasper68
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 39991825
playing with outlook will not give you the results you require..  My suggestion is to go into outlook web app and clean the calendar there and then the next active sync should fix things up.
0
 

Author Comment

by:chasper68
ID: 39992574
That did not work, when I tried to delete the item, I got the following message:

"The item can't be opened because it's become corrupted."

I get this message when I try to click send to send the meeting cancellation notification, see enclosed attachment.

Sorry if the quality of the attachment isn't very good.
0
 

Accepted Solution

by:
chasper68 earned 0 total points
ID: 39999618
One of our exchange admins did this today:

1. Run MFCMAPI on the desktop
2. Go to Session->Logon and Display Store Table
3. Select your profile
4. Select Mailbox
5. Expand "Root Container"
6. Right click “Reminders" and select "Open Contents Table"
7. New window launches with Title Reminders
8. Select all the reminder items listed there, Right click and select "Delete Message"
9. Close MFCMAPI
Reopen Outlook.

So far the user has not seen the popup yet.
0
 

Author Comment

by:chasper68
ID: 40002282
This has been resolved.
0
 

Author Closing Comment

by:chasper68
ID: 40011182
This is getting an A because it worked!
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question