We are seeing this increasingly among users since we migrated from Exchange 2010 to Office365. We are on Outlook 2010 and No Automatic filtering is enabled on the desktops. The Blocked queue is empty. Our Office365 system-wide setting is set to default which his lowest. Still, mail is going to the Junk folder. How do you REALLY turn this off? It's like it has a life of its own. And BTW, it seems that all of the sob stories from Nigeria are delivered to the Inbox.