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Wireless Limited Access - Windows 7

Posted on 2014-04-10
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Last Modified: 2016-11-23
Dell Vostro 3700 Windows 7 32bit laptop. Domain/business network.

On just one laptop: Wireless connection (no matter which one it is connected to) says "Limited Access" even though it is at full strength. Other laptops are connecting fine.

In Network Sharing it says "unknown."

First, I have done all the basic things: reset winsock, ran arp commands, flushed DNS, updated driver,  tried to edit the registry and policy network settings to set unknown as work, but both those settings were blank (nothing there to change).

This seems to be a common problem. Does anyone know the solution?
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Question by:SECC_IT
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Expert Comment

by:M Roe
ID: 39992079
Make sure the wireless card is seated good on the motherboard and cables are connected.  

Manual link
ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_vostro_notebook/vostro-3700_service%20manual_en-us.pdf
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SECC_IT earned 0 total points
ID: 39992179
I did do what you said, M. Roe, but that was not the issue (still didn't work).

I fixed it. The Network Location Awareness service was disabled. It should be on Automatic and started.
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Expert Comment

by:M Roe
ID: 39992333
Glad you got it figured out
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Author Closing Comment

by:SECC_IT
ID: 40001150
I finally looked more closely in Network and Sharing Center and saw that there was actually an Event Log note there that I had not noticed before. It referred to a service not running. This led me to the event log (system) and then to services.msc where indeed the service Network Location Awareness was disabled.
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