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how to answer technical question in the interview.


i would like to know if a interviewer throw a technical question like how to troubleshoot this and that or how to what what what...

what is the best way to answer if i dont know the answer...
5 Solutions
David Johnson, CD, MVPOwnerCommented:
Admit that you don't know the answer but you know where to look for the answer. Be ready to prove it.
tankergoblinAuthor Commented:
Is it common to not knowing how to answer question in the interview... because recently i face alot of interview asking very technical question rather than asking some personalities question..
by honest and tell them you don't know the answer, don't try to fake an answer it may really show that you know nothing. Say that I don't know the answer but I would find the answer by researching the issue online, or joining a forum where you can ask others for help to resolve the issue. No one knows all the answers all the time. Tell the interviewers when you come up with a networking issue that is beyond my capabilities to solve I have a number of resources that I can use to resolve the issue.
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David Johnson, CD, MVPOwnerCommented:
Many times here on EE I don't know the answer but I do know where and how to look. The interviewer knows the answer and will know if you are trying to bluster by it. Better to admit what you don't know they will find out eventually and presenting false information on your resume or in the interview is usually a dismissal with cause result.

I readily admit that my design sense is lacking but I'm a pretty good plumber doing the underneath stuff. Making it look good is not my forte, making it work isn't my problem.

At work not knowing everything is normal, i.e. changing the print drum in a printer you've never seen before is something you'd want to look up first unless it is painfully obvioius.. I'd say I'd check the manual first just to refresh my memory this is the most efficient way.

remember like lawyers they don't ask questions they don't have the answer for.
There is a God in heaven who knows all things, ask God for wisdom as you go for your interview and He will give you wisdom on how to answer these questions. "If you need wisdom, ask our generous God, and he will give it to you. He will not rebuke you for asking".
James 1:5 NLT
In other words pray to God that He will give you the wisdom to answer these questions.  You may admit you do not know the answer but you can find the answer.
I like the other expert's answers.  I would like to add, that if there is PART of the question that you DO understand, make sure your answer on research makes this clear.

"While I'm not familiar with SSL VPN's in particular, I suspect it is basically a way to do what all VPN's do; establish a secured connection to a remote network.  I would need to read up on your software or equipment manuals, to understand how this variant of VPN works, before I could properly answer your question."
Agree, don't BS your way through it.  We've used the technical interview the last couple of times we hired a break-fix guy  Both times we had two candidates that were neck and neck and both times the technical interview was the thing that ticked it one way or the other.  In one case you could tell that the guy didn't know and he either tried to BS his way through it or just gave up; without, as others have said, at least having some vision as to where he might go to find the issue.  The second guy answered most of the questions with authority and if he didn't know the answer said so, but with a confidence that he could go here or there to find that out.
that is the best way to react, he is definitely the person we would hire as well. Saying with confidence the he did not know the answer but knew where he could go to find the answer.
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