since windows update, no android folder visible on my desktop windows7 computer

Posted on 2014-04-10
Medium Priority
Last Modified: 2014-04-12
I have restarted my computer/phone many times.

since I have done a windows7 update (not sure which update)
I can not plug in my android data cable and see my memory card in a folder

so I can not copy paste my pictures / see my android files

I am not looking for an android solution of accessing files and moving to computer

I want the data cable to work again
Question by:rgb192
LVL 35

Accepted Solution

Dan Craciun earned 1000 total points
ID: 39993385
If you're sure it's the fault of an update, use System Restore to go back to before the update was installed.


LVL 12

Assisted Solution

by:Sam Simon Nasser
Sam Simon Nasser earned 1000 total points
ID: 39993389
whats your android device? Samsung, LG, etc?
installing the managing suite software for that device will reinstall the drivers.

if the device is samsung, install KIES ..

check here as it may help

Author Closing Comment

ID: 39996342
Good solutions.  Many restarts and now i can see folders
i will look at your solutions in case error occurs again

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This article summarizes the problem of addictive cell phone usage that college students across the country are facing. It covers the issues with obsessive cell phone addiction, reasons why this is happening, and what we can do to solve this problem.
What happened when I tried to make my phone, a Samsung Galaxy S8, stop dropping all WiFi signals was a saga I won't repeat here, but what you might want to know is how it started and how I got it working again.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question