An user encounters a strange issue on his Outlook. He can't find anything in the search tool, even after index and OST rebuilds. There is no result at all, whatever you search for. It works great in OWA or without the Exchange cache mode.
The starnge thing is that there is a few files indexed (about 300). I selected only the Outlook (user account with the small Outlook icone in the index settings, AppData\Local\Microsoft\Outlook and AppData\Roaming\Microsoft\Outlook folders), favorites and web history. Does the index count 1 file indexed for the OST or does it count each mail?
Any ideas ?
Thanks in advance for your help, best regards,