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windows7 pro on 2012 domain:  pc will at random stop responding while connected to the domain

Posted on 2014-04-11
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Last Modified: 2014-04-20
I have a new domain win2012 server, using all win7 workstations:  one particular workstation will stop responding at random intervals when connected to the domain.  When the PC is off the domain and standalone, it works without issues.

Any ideas?
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Question by:cvvood
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Expert Comment

by:Tony Giangreco
ID: 39994121
I would check the event logs on it to see what happens just before it loses connectivity. Also see if the anti virus is locking it out do to some activity it detects.

Check the logs on the server to see if somehow it is logged as logging out.
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Assisted Solution

by:Michael Machie
Michael Machie earned 500 total points
ID: 39994165
Make sure the NIC is not set to 'Allow the computer to turn of this device to save power' in the properties of the NIC.
Network and Sharing Center -> Change Adapter Settings -> (Select NIC) R-ClickProperties -> Configure -> (Click Yes/OK if prompted) -> Power management Tab -> Deselect the option 'Allow computer to turn off this device to save power' -> Press OK

Start there first as your NIC will no longer go to sleep.
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Accepted Solution

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cvvood earned 0 total points
ID: 39994192
I found a few apps that were erroring out, I also found the IAStor raidport 0 to be getting reset.

I had run across some issues with kerebos authentication a while back with win7 n domains, I though this may be the problem.  

I have removed the offending apps:  bonjor: HP client security: and a couple of others...  

Thank you for your time today.

C
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Author Comment

by:cvvood
ID: 40001532
This was an offending HP Security app.   The app was un installed and the user has not complained about the problem since.
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Expert Comment

by:Tony Giangreco
ID: 40001534
Glad to hear you resolved the issue.

Did you find the offending app listed in the logs as I mentioned above?
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Author Closing Comment

by:cvvood
ID: 40011184
This was a good attempt, but not enough data for the experts to really give an answer
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