Solved

Email attachment coming in as winmail.dat

Posted on 2014-04-11
4
419 Views
Last Modified: 2014-04-16
I have some users reporting this issue. An outside user send attachments to me, it comes through fine, jpg or zip, pdf etc. But if the outside user send it to this user internally, the attachment comes in as winmail.dat. This issue started occurring after I move from exchange 2003 to 2010.

I made sure the outside user is sending it as html because I got the attachment.
On the internal user that is getting winmail.dat file, I look at those emails and the format is all text file instead of html. There's no formatting or logos.

How can their account be forcing emails to text instead of html? But it might be a different email issue.

Our email scanning software is not related, was on with support and we turn off everything and test, still same issue.
0
Comment
Question by:uscost
  • 3
4 Comments
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39994461
Those email are probably coming from Macs or other apple products. You may need to change you email format.
0
 
LVL 1

Author Comment

by:uscost
ID: 39994475
what do you mean by email formats?
Thanks
The external user is on win7, exchange 2010 and outlook 2010.
0
 
LVL 1

Accepted Solution

by:
uscost earned 0 total points
ID: 39994538
0
 
LVL 1

Author Closing Comment

by:uscost
ID: 40003505
found it on expert exchange
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Find out what you should include to make the best professional email signature for your organization.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question