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3 Exchange Profiles In One User Account

Posted on 2014-04-11
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Last Modified: 2014-04-11
Hello Experts!

I have 3 users who occasionally go out to the field...away from their own\specific workstations.  All three have different user accounts and Exchange mailboxes when logged in to their own desktops in the office.  Those desktops contain a lot of data located on the desktop and redirected to the server.  When out in the field they don’t need all the data\stuff that is located on their desktops at the office.  They just need Office 2010, Corel Draw, and access to their specific Exchange mailbox.

So...I created a "Field" profile that they all use when out in the field.  These 3 users all login to that same user account on the "field" PC when away from the office.  I then went into Control Panel\Mail and created 3 mail profiles…so depending on who is out in the field…they could login to the same “field user account” and then pop Outlook…select their Mail Profile…and boom, they would be getting mail via their individual Exchange account.  This whole process worked fine on the previous field\shared laptop that ran Vista and Office 2003.  The new field laptop runs Win 7 Pro x64 and Office 2010 Pro.  Server-side runs SBS 2011 Standard.
So..again..I setup 3 Outlook profiles and had Outlook prompt for their profile when opening Outlook.  I was able to create these 3 Outlook profiles and successful added the 3 Exchange accounts.  When I popped Outlook on the User1, Outlook opened fine and everything was all there.  However, when I popped Outlook on User2 and User3 I get:  File access is denied.  You do not have permission to access the file C:\Programs~1\Office14\User2, (or User3),.ost.
This is obviously a permission issue, but I don’t know how to get around it.  Again, this all worked fine on Vista and Office 2003.  I know, I know…I could create a new field account for each user and everything would be cool, but they all use the same files when out in the field and that would go away if I created these 3 new field profiles.  Admittedly, this is all about me finding a solution to the way I want to set all of this up…and not being able to do so!  :-)

Any advice?

Thanks in advance!!!
Mick
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Question by:snake454
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Accepted Solution

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Scott Thomson earned 2000 total points
ID: 39995455
This seems fairly simple..

The location that the user is getting the error about inability to access the file you need to add that particular users account to have read write modify permissions on that location.

so go to the folder.
right click and select security
add the username of each of the three users.
Also do the same to the local field account just incase.

WALLA!

let me know if you need step by step instructions or if anything goes wrong.
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Author Comment

by:snake454
ID: 39995474
Scott...you absolutely...positively ROCK dude!!!

I'm embarrassed that I didn't figure this out on my own.  I was looking for a fix that was WAY too complicated!!  I just gave the 3 users and the "field user" full permissions to C:\Program Files\Microsoft Office\Office14 and "poof"...worked perfectly.

Thank you!!!!!!
Mick
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LVL 10

Expert Comment

by:Scott Thomson
ID: 39995479
You sir are most definitely welcome ^_^

Don't worry we all forget the simple things. Just a few weeks ago I spent 45 minutes going through every setting a PC has for sound.. my niece came and turned on the button :'(

It happens to us all ha-ha
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