Android Contacts - where do they all come from?
Posted on 2014-04-11
I am trying to figure out how my Samsung Galaxy Android phone has the contacts that is has. It doesn't make much sense to me and I am hoping someone can explain it.
First, let me explain my setup. I obviously have a gmail account, a yahoo email account, and my work MS Exchange ActiveSync account. I don't use gmail contacts and I don't use yahoo contacts (both accounts have all contacts removed). My primary contacts (and only contacts) are from my Exchange mailbox. I have 102 contacts in my Outlook account on my PC, but my Samsung phone shows 136 contacts.
So when I look at the contacts in my phone I have a bunch of contacts that appear that are people who I work with, but they ARE NOT in my contacts folder in Outlook.
First question - I've manually sync'd a couple times with all my accounts, but my phone still has "extra" work contacts that I don't see in my Outlook contacts folder...where do these come from?
Second question - when using my work Outlook email (on my computer) all my co-workers have pictures assigned to them (when I send or receive emails from these people, the computer always shows their pictures). A few of the contacts on my phone have these pictures, but other co-worker contacts in my phone DON'T show a picture. For example, I have a contact record in my phone for Co-Worker #1 and my phone shows a picture of him. Yet, Co-worker #1 is not listed in my Outlook Contacts. How did my phone get this contact of Co-worker #1?
Third question - in my phone, there are some work contacts that are duplicates, but I don't have them in my contacts in Outlook. I used to have these co-workers in my contact folder in Outlook but I removed them awhile back. Why do they still stay in my phone contacts? When I sync my phone with the exchange account shouldn't it clear out the contacts on the phone that no longer have corresponding entries in Outlook?
Fourth question - on my phone, why are the generic silhouette icon pictures different colors for my contacts? On the contacts that don't have real pictures, the generic "person" image is different colors for all my contacts...blue, orange, red, blue-green. Do these colors indicate something about the contacts?
I have verified on my phone that all the contacts displayed are from my exchange active sync account. When I set the phone to show only contacts from "the device" or only from gmail, the contact list is empty. So I know they are all coming from the exchange active sync account. Any ideas on why the contacts don't match? How did some of my phone contacts get their pictures associated with them from our server?